Retail Banking Service Officer

• *Role Summary:**

Kotak Mahindra Bank invites applications for the position of Retail Banking Service Officer. In this role, you will be responsible for managing customer relationships, ensuring smooth transaction processing, and identifying opportunities for business growth.

Key Responsibilities:

• Develop and maintain strong relationships with customers, understanding their needs and preferences.

• Process transactions efficiently, adhering to bank procedures and maintaining accurate records.

• Stay updated on industry trends, products, and services to provide informed guidance to customers.

• *Desired Profile:**

• Graduate degree in any field from a recognized university.

• Experience in retail banking or customer-facing roles, preferably with 1-2 years of experience.

• Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.

• Basic computer skills, with proficiency in MS Office applications.