Responsible for Cross Sell & enhancing relationship with existing customers Customer service to ensure walk in customers issues Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex etc Selling of Investment products like Mutual Fund, Life Insurance, General Insurance & Current account & Saving account Deepening of existing Current account & saving account relationships Generation of referrals from internal database Customer acquisition & cross sell to walk in customers Report Generation & filing Generate business and cross sell all products and services of the Bank Enhance the value of existing accounts of Current account & saving account Customers Retention of accounts Pins custodian Review all critical reports, monitor cash levels, fraud control, etc Cost Management and staff productivity Branch administration & ATM (onsite) management Branch Operations and Audit Compliance Requirements And Skills Proven experience as a retail banker or similar role; sales or customer service experience is a plus Knowledge of retail banking rules and procedures Working knowledge of banking software and MS Office Patience and problem-solving ability Customer-oriented attitude Outstanding communication skills BSc/BA in Accounting, Business Administration or related field Max Budget - 20 LPA (Delhi NCR) & 16 Lacs (Punjab