Job Description
Job no: 0063467
Location: Parkville
Role type: Full-time; Continuing
Department: Advancement, Communication and Marketing
Salary: UOM 6 – $+6,45+– $104,413 p.a. plus 17% super
Oversee daily retail operations, staff development, and sales performance across University of Melbourne's retail outlets.
Lead a dynamic retail team in enhancing the student experience through branded merchandise.
About the Role
The University of Melbourne's Communications and Marketing team drives brand engagement through a dynamic retail operation, spanning on-campus and pop-up outlets. Our retail outlets, offering branded apparel and merchandise, are pivotal in fostering a strong sense of community and enhancing the overall student experience. The Retail Coordinator is instrumental in managing daily operations, developing staff, and driving sales to ensure our retail business thrives.
This role is primarily based on campus, with hours determined by business requirements. There may be occasions where you will need to work outside of standard hours, such as during events like Graduations and Open Day.
Your responsibilities will include:
Lead and develop casual staff, delivering exceptional customer service and achieving sales targets.
Manage daily retail operations, including sales transactions, stock control, and visual merchandising.
Ensure efficient store management, maintain high standards, and contribute to product development.
Who we are looking for
We are seeking a dynamic Retail Coordinator with a proven track record of delivering outstanding customer service in a fast-paced retail environment. The ideal candidate will possess strong leadership skills, with the ability to motivate and mentor a team while efficiently managing daily operations. A passion for building relationships and a dedication to providing exceptional service are essential.
Ideally, you'll have experience in a high-turnover retail store and be capable of working effectively under pressure.
You will also have:
Extensive experience and specialist knowledge in retail and stock management, achievement of sales targets and visual merchandising expertise.
Strong focus and demonstrated track record in delivering exceptional client service, especially within a high-volume turnover store.
Proven ability to motivate and mentor a casual staff team to achieve success.
For further information regarding responsibilities and requirements please refer to the attached PD.
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your new team – Advancement, Communications and Marketing
Advancement works with colleagues across the University and its affiliates to facilitate mutually beneficial relationships between the University and its alumni, friends and benefactors. Communications and Marketing formulates and leads strategies in support of the University of Melbourne’s overarching strategic plan, Advancing Melbourne.
The Communications and Marketing team supports the enhancement of the University’s domestic and international reputation, promotes the impact of our research, and supports the attraction and recruitment of new students. Much of this work is done in partnership with academic and professional staff around the University.
What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2026-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
Resume
Cover Letter outlining your interest and experience
The responses against the Selection Criteria^ (found in the )
If you have any questions regarding the recruitment process, please feel free to contact Ivanka Yan via email at [email protected], ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the contact details listed on the .
Please note that in the event of sourcing a suitable candidate, the closing date for applications may be brought forward, and the job vacancy may be closed. Therefore, we encourage interested individuals to submit their applications promptly.
Advertised: 23 Aug 2026 12:05 AM AUS Eastern Standard Time
Applications close: 01 Sep 2026 11:55 PM AUS Eastern Standard Time
Location: Parkville
Role type: Full-time; Continuing
Department: Advancement, Communication and Marketing
Salary: UOM 6 – $+6,45+– $104,413 p.a. plus 17% super
Oversee daily retail operations, staff development, and sales performance across University of Melbourne's retail outlets.
Lead a dynamic retail team in enhancing the student experience through branded merchandise.
About the Role
The University of Melbourne's Communications and Marketing team drives brand engagement through a dynamic retail operation, spanning on-campus and pop-up outlets. Our retail outlets, offering branded apparel and merchandise, are pivotal in fostering a strong sense of community and enhancing the overall student experience. The Retail Coordinator is instrumental in managing daily operations, developing staff, and driving sales to ensure our retail business thrives.
This role is primarily based on campus, with hours determined by business requirements. There may be occasions where you will need to work outside of standard hours, such as during events like Graduations and Open Day.
Your responsibilities will include:
Lead and develop casual staff, delivering exceptional customer service and achieving sales targets.
Manage daily retail operations, including sales transactions, stock control, and visual merchandising.
Ensure efficient store management, maintain high standards, and contribute to product development.
Who we are looking for
We are seeking a dynamic Retail Coordinator with a proven track record of delivering outstanding customer service in a fast-paced retail environment. The ideal candidate will possess strong leadership skills, with the ability to motivate and mentor a team while efficiently managing daily operations. A passion for building relationships and a dedication to providing exceptional service are essential.
Ideally, you'll have experience in a high-turnover retail store and be capable of working effectively under pressure.
You will also have:
Extensive experience and specialist knowledge in retail and stock management, achievement of sales targets and visual merchandising expertise.
Strong focus and demonstrated track record in delivering exceptional client service, especially within a high-volume turnover store.
Proven ability to motivate and mentor a casual staff team to achieve success.
For further information regarding responsibilities and requirements please refer to the attached PD.
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your new team – Advancement, Communications and Marketing
Advancement works with colleagues across the University and its affiliates to facilitate mutually beneficial relationships between the University and its alumni, friends and benefactors. Communications and Marketing formulates and leads strategies in support of the University of Melbourne’s overarching strategic plan, Advancing Melbourne.
The Communications and Marketing team supports the enhancement of the University’s domestic and international reputation, promotes the impact of our research, and supports the attraction and recruitment of new students. Much of this work is done in partnership with academic and professional staff around the University.
What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2026-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
Resume
Cover Letter outlining your interest and experience
The responses against the Selection Criteria^ (found in the )
If you have any questions regarding the recruitment process, please feel free to contact Ivanka Yan via email at [email protected], ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the contact details listed on the .
Please note that in the event of sourcing a suitable candidate, the closing date for applications may be brought forward, and the job vacancy may be closed. Therefore, we encourage interested individuals to submit their applications promptly.
Advertised: 23 Aug 2026 12:05 AM AUS Eastern Standard Time
Applications close: 01 Sep 2026 11:55 PM AUS Eastern Standard Time
💡 Quick Summary
Seeking a career-building opportunity? The Retail Coordinator position is now open for candidates interested in the Event Management Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
