Job Description
Job Description: Retail Customer Advisor
Purpose:
For anyone shopping at Floor & Decor, the Retail Customer Advisors are a valuable resource who make the shopping experience fast-paced and safe by maintaining a clean and well-stocked sales environment.
The company is currently hiring for both full-time and part-time roles.
We are in search of specific qualities in individuals that would enable them to thrive in our organization. We want people with remarkable attributes that will make them stand out among the crowd:
• Friendly and enthusiastic
• Entrepreneurial and hard-working
• Honest and accountable
• Exceptional communication and attentive listening skills
Essential Job Functions:
• Interact with customers, probe about their assignments, propose items, and ignite anticipation about acquisitions.
• Offer customer service that goes above and beyond what is expected.
• Keeping the designated areas fully stocked, sanitary, and free from any hazards is paramount to provide a safe and pleasant shopping experience for all.
• Foster collaboration with managers and team members in reaching sales targets.
• Perform customer transactions through the POS system.
• Follow the guidelines in place for handling customer refunds and exchanges.
• Follow the accepted guidelines for handling payments made using cash, checks, or credit cards.
• Develop pricing tags and promotional signage, manage stocks, label and exhibit products.
• Abide by the guiding beliefs that shape the organization's identity.
• Demonstrate and validate compliance with company safety protocols.
• Follow the standard operating procedures of the organization when picking up calls.
• Offer assistance in other store sections whenever necessary.
• Flourish in a high-tempo atmosphere with accuracy.
Minimum Eligibility Requirements:
• It is a requirement to have attained an age of 18 years or more.
• Competency in basic math is a fundamental prerequisite for success in higher level math courses.
• Previous exposure to customer service.
• The aptitude to manage various tasks simultaneously and excel when the pressure is high.
• In order to qualify for certain job positions, individuals may need to obtain forklift certification through F&D.
• State laws allow for a drug test to be taken and passed before obtaining certification for heavy equipment operation.
Physical/Sensory Requirements:
• Physical strength is required to exert force ranging from 30 to 60 pounds occasionally or 20 to 30 pounds frequently in order to transport or manipulate objects.
• Often rely on hands and fingers to feel or manipulate objects.
• Regular involvement in actions that demand physical exertion such as reaching, walking, standing, or climbing.
Floor & Decor operates with a strong commitment to ensuring that its employees and applicants are treated with fairness and impartiality. Regardless of their status under the law, such as their age, sex, or national origin, every individual is entitled to an equal opportunity.
Retail Sales Associate Jobs, Customer Service Specialist Jobs, Sales Executive Jobs, Retail Sales Specialist Jobs, Retail Jobs Near Me, Sales Jobs Near Me.
Purpose:
For anyone shopping at Floor & Decor, the Retail Customer Advisors are a valuable resource who make the shopping experience fast-paced and safe by maintaining a clean and well-stocked sales environment.
The company is currently hiring for both full-time and part-time roles.
We are in search of specific qualities in individuals that would enable them to thrive in our organization. We want people with remarkable attributes that will make them stand out among the crowd:
• Friendly and enthusiastic
• Entrepreneurial and hard-working
• Honest and accountable
• Exceptional communication and attentive listening skills
Essential Job Functions:
• Interact with customers, probe about their assignments, propose items, and ignite anticipation about acquisitions.
• Offer customer service that goes above and beyond what is expected.
• Keeping the designated areas fully stocked, sanitary, and free from any hazards is paramount to provide a safe and pleasant shopping experience for all.
• Foster collaboration with managers and team members in reaching sales targets.
• Perform customer transactions through the POS system.
• Follow the guidelines in place for handling customer refunds and exchanges.
• Follow the accepted guidelines for handling payments made using cash, checks, or credit cards.
• Develop pricing tags and promotional signage, manage stocks, label and exhibit products.
• Abide by the guiding beliefs that shape the organization's identity.
• Demonstrate and validate compliance with company safety protocols.
• Follow the standard operating procedures of the organization when picking up calls.
• Offer assistance in other store sections whenever necessary.
• Flourish in a high-tempo atmosphere with accuracy.
Minimum Eligibility Requirements:
• It is a requirement to have attained an age of 18 years or more.
• Competency in basic math is a fundamental prerequisite for success in higher level math courses.
• Previous exposure to customer service.
• The aptitude to manage various tasks simultaneously and excel when the pressure is high.
• In order to qualify for certain job positions, individuals may need to obtain forklift certification through F&D.
• State laws allow for a drug test to be taken and passed before obtaining certification for heavy equipment operation.
Physical/Sensory Requirements:
• Physical strength is required to exert force ranging from 30 to 60 pounds occasionally or 20 to 30 pounds frequently in order to transport or manipulate objects.
• Often rely on hands and fingers to feel or manipulate objects.
• Regular involvement in actions that demand physical exertion such as reaching, walking, standing, or climbing.
Floor & Decor operates with a strong commitment to ensuring that its employees and applicants are treated with fairness and impartiality. Regardless of their status under the law, such as their age, sex, or national origin, every individual is entitled to an equal opportunity.
Retail Sales Associate Jobs, Customer Service Specialist Jobs, Sales Executive Jobs, Retail Sales Specialist Jobs, Retail Jobs Near Me, Sales Jobs Near Me.
💡 Quick Summary
Seeking a career-building opportunity? The Retail Customer Advisor position is now open for candidates interested in the Counter Sales Jobs sector. This role in Villa Park offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
