Job Description
Qualifications
Customer Service
Attention to detail
Communication
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation
Prolonged periods of standing and walking throughout the day
Must be able to lift up to 20 lbs at times
High School Diploma or GED
2+ years of customer service experience
1+ years of retail job experience
2+ years of product knowledge of items in assigned department
Benefits
Medical Insurance
Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
401k plan with employer contribution
Company paid$25k Life Insurance Plan
Employee discount
Vacation time
Responsibilities
The Department Head position is responsible for providing accurate product knowledge, quality and excellent customer service to customers
Provide excellent service to customers
Treat all team members, vendors, and customers with courtesy and respect
Greet and assist customers in a positive, approachable manner
Answer questions and resolve customer concerns
Advise customers on solutions to projects and problems
Offer solutions with add on sales when appropriate
Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc
Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc
Recover department daily ensuring; inventory is fronted, faced and in correct place, aisles are clean, organized and free of obstructions
Responsible for making sure all products in the department are stocked properly
Maintain proper inventory levels by monitoring and adjusting min / max order points, working back stock and making inventory adjustments as needed
Order inventory as necessary, and complete purchase orders and other related paperwork
Complete cycle counts as required
Update prices as assigned
Opening and closing store as assigned
Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal
Always continue to make customers a priority while working your department
Ensure a safe working environment
Maintain situational awareness
Identify and report any safety issues or concerns to management
Help out in other departments as necessary
Follow all company policies and procedures
Other duties as assigned
Supervisory Responsibility: This position does not currently manage any direct employees
This is a full-time position, scheduled 40 hrs/week
Must be available to work days, evenings and weekends
Job description
The Department Head position is responsible for providing accurate product knowledge, quality and excellent customer service to customers.
Essential Functions:
• Provide excellent service to customers.
• Treat all team members, vendors, and customers with courtesy and respect
• Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.
• Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc
• Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc
• Recover department daily ensuring; inventory is fronted, faced and in correct place, aisles are clean, organized and free of obstructions
• Responsible for making sure all products in the department are stocked properly
• Maintain proper inventory levels by monitoring and adjusting min / max order points, working back stock and making inventory adjustments as needed. Order inventory as necessary, and complete purchase orders and other related paperwork
• Complete cycle counts as required
• Update prices as assigned
• Opening and closing store as assigned
• Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal
• Always continue to make customers a priority while working your department
• Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management
• Help out in other departments as necessary
• Follow all company policies and procedures
• Other duties as assigned
Supervisory Responsibility: This position does not currently manage any direct employees.
Work Competencies:
• Customer Service
• Teamwork
• Attention to detail
• Communication
Physical Demands:
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
• Prolonged periods of standing and walking throughout the day
• Must be able to lift up to 20 lbs at times
Position Type and Expected Hours of Work:
This is a full-time position, scheduled 40 hrs/week. Days and hours of work vary. Must be available to work days, evenings and weekends.
Required Education and Experience:
• High School Diploma or GED
• 2+ years of customer service experience
• 1+ years of retail job experience
• 2+ years of product knowledge of items in assigned department
Benefits Offered:
• Medical Insurance
• Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
• 401k plan with employer contribution
• Company paid$25k Life Insurance Plan
• Employee discount
• Vacation time
Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, *** (including pregnancy, gender identity, and ****** orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Customer Service
Attention to detail
Communication
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation
Prolonged periods of standing and walking throughout the day
Must be able to lift up to 20 lbs at times
High School Diploma or GED
2+ years of customer service experience
1+ years of retail job experience
2+ years of product knowledge of items in assigned department
Benefits
Medical Insurance
Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
401k plan with employer contribution
Company paid$25k Life Insurance Plan
Employee discount
Vacation time
Responsibilities
The Department Head position is responsible for providing accurate product knowledge, quality and excellent customer service to customers
Provide excellent service to customers
Treat all team members, vendors, and customers with courtesy and respect
Greet and assist customers in a positive, approachable manner
Answer questions and resolve customer concerns
Advise customers on solutions to projects and problems
Offer solutions with add on sales when appropriate
Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc
Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc
Recover department daily ensuring; inventory is fronted, faced and in correct place, aisles are clean, organized and free of obstructions
Responsible for making sure all products in the department are stocked properly
Maintain proper inventory levels by monitoring and adjusting min / max order points, working back stock and making inventory adjustments as needed
Order inventory as necessary, and complete purchase orders and other related paperwork
Complete cycle counts as required
Update prices as assigned
Opening and closing store as assigned
Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal
Always continue to make customers a priority while working your department
Ensure a safe working environment
Maintain situational awareness
Identify and report any safety issues or concerns to management
Help out in other departments as necessary
Follow all company policies and procedures
Other duties as assigned
Supervisory Responsibility: This position does not currently manage any direct employees
This is a full-time position, scheduled 40 hrs/week
Must be available to work days, evenings and weekends
Job description
The Department Head position is responsible for providing accurate product knowledge, quality and excellent customer service to customers.
Essential Functions:
• Provide excellent service to customers.
• Treat all team members, vendors, and customers with courtesy and respect
• Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.
• Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc
• Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc
• Recover department daily ensuring; inventory is fronted, faced and in correct place, aisles are clean, organized and free of obstructions
• Responsible for making sure all products in the department are stocked properly
• Maintain proper inventory levels by monitoring and adjusting min / max order points, working back stock and making inventory adjustments as needed. Order inventory as necessary, and complete purchase orders and other related paperwork
• Complete cycle counts as required
• Update prices as assigned
• Opening and closing store as assigned
• Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal
• Always continue to make customers a priority while working your department
• Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management
• Help out in other departments as necessary
• Follow all company policies and procedures
• Other duties as assigned
Supervisory Responsibility: This position does not currently manage any direct employees.
Work Competencies:
• Customer Service
• Teamwork
• Attention to detail
• Communication
Physical Demands:
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
• Prolonged periods of standing and walking throughout the day
• Must be able to lift up to 20 lbs at times
Position Type and Expected Hours of Work:
This is a full-time position, scheduled 40 hrs/week. Days and hours of work vary. Must be available to work days, evenings and weekends.
Required Education and Experience:
• High School Diploma or GED
• 2+ years of customer service experience
• 1+ years of retail job experience
• 2+ years of product knowledge of items in assigned department
Benefits Offered:
• Medical Insurance
• Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
• 401k plan with employer contribution
• Company paid$25k Life Insurance Plan
• Employee discount
• Vacation time
Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, *** (including pregnancy, gender identity, and ****** orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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EtcyvtyqCx
💡 Quick Summary
Seeking a career-building opportunity? The Retail Department Head position is now open for candidates interested in the Counter Sales Jobs sector. This role in Brookville offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
