Job Description
A new transformational adventure awaits you…
How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?
As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.
Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!
Let’s create a brighter future together, let’s make a difference
It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.
As a Life Underwriter in our Retail Underwriting team, you’ll play a key role in helping customers protect what matters most. Working closely with advisers, customers and internal partners, you’ll assess risk thoughtfully and make balanced underwriting decisions that support sustainable outcomes.
This role sits at the heart of our life insurance business. It’s where technical judgement, customer care and collaboration come together, and where you’ll have the opportunity to build your capability, contribute to continuous improvement, and grow your career as we continue our digital transformation journey.
You will also be responsible for the following:
Assessing new business, policy additions, and alterations across life risk products.
Making timely, high-quality underwriting decisions aligned to Zurich’s risk appetite and philosophy.
Providing technical underwriting guidance and support to advisers and internal stakeholders.
Building strong, trusted relationships with internal teams, reinsurers, and distribution partners.
Contributing to continuous improvement initiatives and capability uplift across the team.
Acting as a positive ambassador for the Retail Underwriting team and Zurich values.
This is an initial 12-month contract.
Important to your success – let’s grow together
You’re someone who brings curiosity, resilience, and sound judgement to your work. You enjoy collaborating with a wide range of stakeholders, balance detail with perspective, and stay focused on delivering fair, customer-led outcomes in a changing environment.
In order to be successful, you will have the following:
Experience in individual life underwriting, ideally within a retail environment.
Demonstrated underwriting authority and sound technical decision-making capability.
Strong understanding of life insurance products, risk assessment, and industry practices.
Knowledge of relevant legislation, regulation, and underwriting frameworks.
Ability to manage workload effectively while maintaining quality and turnaround times. Confidence using underwriting systems and working in a digitally enabled environment.
Belong. Zurich is here to support you
There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.
Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
Take advantage of global mobility opportunities across more than 200 countries worldwide.
Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
We plant a tree for every new employee.
Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.
We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.
Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.
So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!
How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?
As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.
Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!
Let’s create a brighter future together, let’s make a difference
It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.
As a Life Underwriter in our Retail Underwriting team, you’ll play a key role in helping customers protect what matters most. Working closely with advisers, customers and internal partners, you’ll assess risk thoughtfully and make balanced underwriting decisions that support sustainable outcomes.
This role sits at the heart of our life insurance business. It’s where technical judgement, customer care and collaboration come together, and where you’ll have the opportunity to build your capability, contribute to continuous improvement, and grow your career as we continue our digital transformation journey.
You will also be responsible for the following:
Assessing new business, policy additions, and alterations across life risk products.
Making timely, high-quality underwriting decisions aligned to Zurich’s risk appetite and philosophy.
Providing technical underwriting guidance and support to advisers and internal stakeholders.
Building strong, trusted relationships with internal teams, reinsurers, and distribution partners.
Contributing to continuous improvement initiatives and capability uplift across the team.
Acting as a positive ambassador for the Retail Underwriting team and Zurich values.
This is an initial 12-month contract.
Important to your success – let’s grow together
You’re someone who brings curiosity, resilience, and sound judgement to your work. You enjoy collaborating with a wide range of stakeholders, balance detail with perspective, and stay focused on delivering fair, customer-led outcomes in a changing environment.
In order to be successful, you will have the following:
Experience in individual life underwriting, ideally within a retail environment.
Demonstrated underwriting authority and sound technical decision-making capability.
Strong understanding of life insurance products, risk assessment, and industry practices.
Knowledge of relevant legislation, regulation, and underwriting frameworks.
Ability to manage workload effectively while maintaining quality and turnaround times. Confidence using underwriting systems and working in a digitally enabled environment.
Belong. Zurich is here to support you
There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.
Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
Take advantage of global mobility opportunities across more than 200 countries worldwide.
Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
We plant a tree for every new employee.
Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.
We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.
Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.
So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!
💡 Quick Summary
Seeking a career-building opportunity? The Retail Life Insurance Underwriter - 12 month contract position is now open for candidates interested in the Insurance sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Insurance is a plus.