Retail Manager

💰 $4,200 - $6,720 (Est.) 📍 Sydney 🕐 3 days ago

Job Description

Full job description
Job Description Summary
An exciting opportunity has arisen for a seasoned capital equipment sales professional to join the NSW/ACT Medication Management Solutions team.
Job DescriptionFull job description
Location: Maroubra, NSW

Employment Type: Full-time, 38hours per week

Salary Range: $70,000 to $80,000 per annum plus super(depending on the Work Experience)

About Us:

Mad Mex is a fast-growing Mexican fast-food franchise that delivers fresh, authentic, and customizable Mexican meals to customers across Australia. Our mission is to serve real food with bold flavors, using the freshest ingredients while creating a vibrant and fun dining experience.

As a Store Manager at Mad Mex, you’ll play a crucial role in leading a high-energy team, ensuring smooth store operations, and delivering an unbeatable customer experience. You’ll be responsible for team leadership, food quality, financial performance, and operational excellence, ensuring the store meets Mad Mex’s brand standards and customer expectations.

We seek a proactive leader with strong business acumen, operational efficiency, and customer service skills to uphold the brand’s reputation and meet performance targets.

Key Responsibilities:

Restaurant Operations & Compliance: Oversee daily operations, ensuring efficiency, adherence to Mad Mex’s operational standards, and compliance with food safety and WHS regulations.
Sales & Business Performance: Drive sales by analyzing Mad Mex sales trends, customer insights, and local market demand, implementing strategies to maximize store profitability.
Inventory & Stock Management: Manage stock levels, forecast demand, place orders with Mad Mex’s trusted suppliers, and maintain FIFO (First In, First Out) stock control to minimize waste.
Team Leadership & Training: Recruit, train, and mentor Mad Mex Warriors (staff) to create a high-energy, customer-focused team while ensuring adherence to Mad Mex’s service and food preparation standards.
Roster & Workforce Planning: Manage shift rosters, ensuring efficient staffing levels to meet peak business demands while optimizing labor costs.
Financial & Cost Management: Track store sales, control expenses, monitor food and labor costs, oversee payroll, and implement Mad Mex’s pricing and discounting strategies to drive profitability.
Customer Experience & Brand Loyalty: Ensure an exceptional customer experience across dine-in, takeaway, and delivery services, handle complaints professionally, and implement customer retention strategies.
Marketing & Promotions: Execute Mad Mex’s national and local marketing campaigns, promotional events, and upselling techniques to drive customer engagement and increase sales.
Compliance & Quality Assurance: Maintain Mad Mex’s high food quality and presentation standards, ensure compliance with food safety policies, WHS guidelines, and local council regulations.
Reporting & Performance Metrics: Maintain store records, analyze Mad Mex KPI reports, and collaborate with area managers and franchise partners to optimize store success.
Qualifications and Experience:

Minimum 2 years’ experience in retail or hospitality management, preferably in a fast-paced, quick-service restaurant environment.
Proven experience in managing store operations, including stock control, staff supervision, and financial management.
Strong knowledge of customer service principles, sales strategies, and operational efficiency in a retail or food service setting.
Ability to interpret sales reports, manage budgets, and optimize store performance through data-driven decision-making.
Previous experience in team leadership, rostering, and staff training to ensure smooth day-to-day operations.
Excellent communication and problem-solving skills to handle customer inquiries, complaints, and operational challenges.

What We Offer:

Competitive Salary Package – With potential performance-based incentives.
Career Growth & Development – Opportunities for training, leadership development, and career progression within a global brand.
Supportive Work Environment – Be part of a fast-paced, team-oriented culture that values hard work and innovation.
Exciting Opportunities – Work in a dynamic retail setting with the chance to implement new ideas and drive business success.
Employer questions

Your application will include the following questions:

What is your current work authorization status in Australia?
Do you have at least 2 years of experience in Retail or a related field?
Have you previously worked in Retail, Hospitality or a similar sector in a comparable role?
Interested? Due to volume, please note that only short-listed candidates will be contacted. Please apply using the facilities provided on this site and please ensure you attach an updated resume.


Australian citizens / Permanent Residents will be preferred.


We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description Summary
We have an opportunity for a dedicated and passionate capital equipment focused Account Manager to join the NSW/ACT Medication Management (MMS) team to provide BD Infusion & Medication Dispensing capital solutions to public & private hospitals. You will be partnering with existing customers and establishing new relationships with an aim to grow the BD market share across NSW/ACT. This is an exciting, varied and challenging role, which will involve developing and maintaining key customer relationships, understanding relevant unmet customer needs in infusion and dispensing by implementing BD product solutions that will result in positive outcomes for both patients and healthcare providers.
Responsibilities:
Achievement of agreed sales targets for the BD range of MMS Infusion & Dispensing products to various market segments as outlined by the Sales Manager, MMS to ensure consistent sales, market share and profit growth.
Understanding of capital equipment sales cycle.
Effectively build and maintain relationships with key customers along the continuum from end-users to c-suite. Ensure that we are meeting or exceeding expectations through a collaborative approach.
Ensure accurate and appropriate delivery of key communication messages in a specific timeframe for the BD MMS range of products to targeted Healthcare Practitioners.
Demonstrate expertise in the clinical area of infusion therapy, understanding customer practices and demonstrating the advantages of the BD infusion therapy product solutions, conducting product demonstrations and validations with prospective customers.
Promote and implement the range of MMS products in public and private hospitals, in close partnership with other relevant BD business units.
Participate actively in trade conferences organised locally and nationally as required.
Create territory/account plans including opportunity development, competitive strategies and targets.
Track and communicate market trends to/from the field including competitor data and develop effective counter strategies.
Use of Professional Selling Skills to plan and conduct sales calls.
Compliance to SFDC guidelines including documentation of events and single sales objectives.
Follow the BD sales processes- SPI.
Utilising the customer segment insights and selling tools (incl. iPad applications) to present value propositions to key buying influencers.
Compliance to Sales Force Effectiveness Standards. Utilization of salesforce.com as per requirements outlined by management.
Develop and maintain local partnership with relevant industry bodies and Pharmaceutical Partner sales representatives in your territory.
Ensure compliance with all Quality Management System and BD policies.
Most importantly, you are passionate, credible, strong commercially and know how to manage a funnel, grow a business, strategically target opportunities and can work with all stakeholder groups from clinical to C-suite.
Knowledge, Skills & Experience:
At least 5 years of clinical sales experience within the healthcare hospital market (essential)
Capital equipment sales experience within healthcare (essential)
Demonstrated experience selling into OR, ICU and ED (essential)
Tertiary qualifications desirable, preferably in science, nursing or business
Ability to deal with multiple priorities and short timelines from time to time.
Problem solving ability and demonstrated examples of providing innovative solutions.
Demonstrated negotiation and influencing skills.
Demonstrated competence in computer literacy with knowledge of software packages, experience with CRM programs an advantage.
Must be able to manage customer expectations and experience appropriately.
Ability to work autonomously.
Strong interpersonal skills.
Other:
Some weekend work may be required as well as out of normal business hours.
Domestic travel may be required (Australia and New Zealand).
Driver’s license essential
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or ****** orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit:
https://bd.com/careers
Required Skills
Optional Skills
.
Primary Work Location
AUS Sydney - North Ryde
Additional Locations
Work Shift

💡 Quick Summary

Seeking a career-building opportunity? The Retail Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Sydney offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.

Sponsored

Job Details

Company Name: Mad Mex

Frequently Asked Questions

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The expected salary for Retail Manager in Sydney is $4,200 - $6,720 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Retail Manager is an on-site position based in Sydney. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Retail Manager. Previous experience in Event Management Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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