Job Description
Each Retail Manager will be responsible for the full operational management of one dairy store, ensuring profitability, compliance, staffing, and customer service standards are met. Given the company operates three separate locations, each store requires an independent manager to ensure effective day-to-day decision-making and supervision.
Key Duties and Responsibilities1. Store Operations Management
Oversee daily operations of the assigned dairy store, ensuring smooth functioning
Open and close the store in accordance with business trading hours
Monitor store presentation, cleanliness, and merchandising standards
Ensure compliance with food safety, health & safety, and licensing requirements
2. Staff Management and Supervision
Recruit, train, and supervise retail staff including checkout operators and assistants
Prepare and manage staff rosters based on business demand
Monitor employee performance and provide coaching and disciplinary actions where required
Ensure adequate staffing during peak hours and weekends
3. Inventory and Stock Control
Manage ordering, receiving, and storage of stock (groceries, dairy products, beverages, etc.)
Monitor stock levels to prevent shortages and wastage
Conduct regular stocktakes and reconcile discrepancies
Liaise with suppliers and negotiate pricing where required
4. Financial and Sales Management
Monitor daily sales, cash flow, and store profitability
Implement pricing strategies and promotional activities
Prepare sales reports and provide performance feedback to directors
Ensure accurate cash handling, EFTPOS reconciliation, and banking
5. Customer Service and Business Development
Ensure high standards of customer service are consistently maintained
Handle customer complaints and resolve issues professionally
Build relationships with regular customers and local community
Identify opportunities to increase sales and improve store performance
6. Compliance and Risk Management
Ensure compliance with all relevant New Zealand legislation (employment, health & safety, food safety)
Maintain records required for audits and inspections
Monitor security procedures, including theft prevention and incident reporting
7. Independent Store Responsibility (Important for Job Check Justification)
Each manager will independently manage one store location
Responsible for decision-making on staffing, stock, pricing, and daily operations
Directors oversee overall business strategy, while managers handle store-level execution
Minimum Requirements
Applicants must meet one of the following:
At least 2 years relevant work experience in retail or store management
OR
A Level 4 or higher qualification
Pay rate $32–$35/hour
Weekly hours 32- 40
Job Types: Full-time, Permanent
Pay: $32.00 – $35.00 per hour
Work Location: In person
Ret
Key Duties and Responsibilities1. Store Operations Management
Oversee daily operations of the assigned dairy store, ensuring smooth functioning
Open and close the store in accordance with business trading hours
Monitor store presentation, cleanliness, and merchandising standards
Ensure compliance with food safety, health & safety, and licensing requirements
2. Staff Management and Supervision
Recruit, train, and supervise retail staff including checkout operators and assistants
Prepare and manage staff rosters based on business demand
Monitor employee performance and provide coaching and disciplinary actions where required
Ensure adequate staffing during peak hours and weekends
3. Inventory and Stock Control
Manage ordering, receiving, and storage of stock (groceries, dairy products, beverages, etc.)
Monitor stock levels to prevent shortages and wastage
Conduct regular stocktakes and reconcile discrepancies
Liaise with suppliers and negotiate pricing where required
4. Financial and Sales Management
Monitor daily sales, cash flow, and store profitability
Implement pricing strategies and promotional activities
Prepare sales reports and provide performance feedback to directors
Ensure accurate cash handling, EFTPOS reconciliation, and banking
5. Customer Service and Business Development
Ensure high standards of customer service are consistently maintained
Handle customer complaints and resolve issues professionally
Build relationships with regular customers and local community
Identify opportunities to increase sales and improve store performance
6. Compliance and Risk Management
Ensure compliance with all relevant New Zealand legislation (employment, health & safety, food safety)
Maintain records required for audits and inspections
Monitor security procedures, including theft prevention and incident reporting
7. Independent Store Responsibility (Important for Job Check Justification)
Each manager will independently manage one store location
Responsible for decision-making on staffing, stock, pricing, and daily operations
Directors oversee overall business strategy, while managers handle store-level execution
Minimum Requirements
Applicants must meet one of the following:
At least 2 years relevant work experience in retail or store management
OR
A Level 4 or higher qualification
Pay rate $32–$35/hour
Weekly hours 32- 40
Job Types: Full-time, Permanent
Pay: $32.00 – $35.00 per hour
Work Location: In person
Ret
💡 Quick Summary
Seeking a career-building opportunity? The Retail Manager position is now open for candidates interested in the Back Office Jobs sector. This role in Wellington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
