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Retail Operations Manager

Location: Melbourne, Victoria

Category: Operations Executive Jobs

Company Overview:

Retail Prodigy Group is a leading retail franchise partner for NIKE Stores across Australia and New Zealand, as well as the Retail Operations Partner for Samsung Stores across Australia.

We are a team of talented and passionate retailers committed to setting a new benchmark in retail. Our extensive portfolio of Retail stores showcases our dedication to excellence.

The Role:

As the Assistant Store Manager, you will be responsible for leading a winning team to consistently deliver exceptional customer experiences.

You will exhibit and align yourself with RPG's values: CARE, COACH, ENERGY, ACCOUNTABILITY, and INNOVATE.

Your key responsibilities include leading from the front, coaching on the run, recruiting and retaining top talent, ensuring operational excellence, and creating a winning culture within your store and the RPG community.

Requirements:

Experience as an Assistant Store Manager, comprehensively leading a team to succeed

Commitment to delivering exceptional customer experiences

Ability to meet and exceed Sales and KPI goals

CARE for customers, team members, and the business

COACH and inspire teammates to reach their personal best

ENERGY and a positive attitude that brings out the best in others

ACCOUNTABILITY for all aspects of the store to ensure operational excellence

The courage to INNOVATE

A passion for NIKE, health, and fitness

Benefits:

A supportive, friendly, and fun work environment

Exciting career opportunities for growth and development

Excellent employee benefits, including competitive pay, generous uniform allowances, up to 30% discount across RPG Brands, paid time off, and more

What We Offer:

Ongoing coaching and development to support growth within your career

Access to RPG's THRIVE Program, our holistic wellbeing and mental health support services

A bonus for referring top talent to RPG

About Us:

We are an accessible workplace committed to diversity and inclusion. To be eligible for this role, you must be an Australian or NZ citizen or have an appropriate visa to live and work in Australia. All offers are subject to successful security and police checks.

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