Job Description
Heads Up For Tails is a one-stop pet product's brand with its paw-prints across India. We design,manufacture, and customize high quality and functional pet products to improve the quality of your pet'slife and make pet parenting delightful.
We were founded with the sole aim of making the lives of all pet companions better and on the strongbelief that pets are family. By offering products and services that make pets more comfortable, healthier,and happier, we hope to strengthen the bond between pet and parent.
With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant petproducts and services. We are constantly adding to our inventory of products and services to provideparents with a holistic pet care experience and hope to become rock solid partners in each family’s petparenting journey.
We have over 1200+ employees spread across the country; with 220+ in our headquarters in Gurgaon. Wehave been awarded the ‘Brand of the Year’ Award three times (2017, 2026 and 2021), most recentlyawarded at Homburg Palace, Vienna. We have been certified as a Great Place to Work 2026 by Great Placeto Work Institute, India.
Position Summary
Store Associate duties and responsibilities include working closely with customers to determine their
needs, answer their questions about your products and recommend the right solutions. He/she should
also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be
successful as a Sales Associate, He/she should stay up-to-date with product features and maintain our
store’s visual appearance in high standards.
Ultimately, the duties of a Store Associate are to achieve excellent customer service, while consistently
meeting the store’s sales goals.
Responsibilities
• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involved in the receiving of new shipments and checking inventory
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies’ policies and procedures
Minimum Qualifications, Skills and Competencies
• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Excellent Communication Skills
• Customer service focused
• Animal Lover Preferred
What Heads Up For Tails Can Offer You:
Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market thats estimated to reach INR 5475 crores by 2026. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed
We were founded with the sole aim of making the lives of all pet companions better and on the strongbelief that pets are family. By offering products and services that make pets more comfortable, healthier,and happier, we hope to strengthen the bond between pet and parent.
With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant petproducts and services. We are constantly adding to our inventory of products and services to provideparents with a holistic pet care experience and hope to become rock solid partners in each family’s petparenting journey.
We have over 1200+ employees spread across the country; with 220+ in our headquarters in Gurgaon. Wehave been awarded the ‘Brand of the Year’ Award three times (2017, 2026 and 2021), most recentlyawarded at Homburg Palace, Vienna. We have been certified as a Great Place to Work 2026 by Great Placeto Work Institute, India.
Position Summary
Store Associate duties and responsibilities include working closely with customers to determine their
needs, answer their questions about your products and recommend the right solutions. He/she should
also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be
successful as a Sales Associate, He/she should stay up-to-date with product features and maintain our
store’s visual appearance in high standards.
Ultimately, the duties of a Store Associate are to achieve excellent customer service, while consistently
meeting the store’s sales goals.
Responsibilities
• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involved in the receiving of new shipments and checking inventory
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies’ policies and procedures
Minimum Qualifications, Skills and Competencies
• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Excellent Communication Skills
• Customer service focused
• Animal Lover Preferred
What Heads Up For Tails Can Offer You:
Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market thats estimated to reach INR 5475 crores by 2026. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed
💡 Quick Summary
Seeking a career-building opportunity? The Retail Sales Associate position is now open for candidates interested in the Counter Sales Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.