Job Description
AutoShack Kanata – 115 Journeyman St, Kanata, ON
Hourly Rate: $20 to $22 + Monthly Commission
What You’ll Do
This role is approximately 65% customer-facing sales and 35% inventory and operations.
Customer Service & Sales (65%)
Assist customers at the counter and by phone
Ask the right questions to understand customer needs
Use Make/Model/Year and VIN tools to identify correct parts
Recommend compatible parts, accessories, and extended warranties
Process sales, returns, and exchanges accurately
Handle customer inquiries and resolve issues professionally
Inventory & Operations (35%)
Receive and put away stock orders accurately and on time
Maintain organized shelves and back stock
Count and verify inventory as required
Process returns to the AutoShack distribution centre
Keep the store clean, organized, and ready for customers
Requirements
Retail or customer service experience
Comfortable speaking with customers and recommending solutions
Reliable attendance and professional presentation
Willingness to learn systems, products, and sales standards
Able to stand for extended periods and lift up to 40 lbs
Weekend availability required
Role Overview
AutoShack is hiring Retail Sales Associates who take pride in delivering consistent customer service and disciplined store execution.
This is not an order-taking position. Associates are expected to understand products, ask the right questions, and contribute to overall store performance.
Compensation
This position includes an hourly wage plus monthly commission.
Commission is based on:
Average Order Value
Extended Warranty Sales
Return Rate (negative impact if above target)
Hiring Process
We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment (https://www.testgorilla.com). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.
Pay: $20.00-$22.00 per hour
Expected hours: 32 – 38 per week
Benefits:
On-site parking
Store discount
Experience:
Customer service: 2 years (required)
Inventory management: 1 year (required)
Retail sales: 2 years (required)
Language:
English (required)
Licence/Certification:
Driving Licence (required)
Location:
Kanata, ON (preferred)
Work Location: In person
Hourly Rate: $20 to $22 + Monthly Commission
What You’ll Do
This role is approximately 65% customer-facing sales and 35% inventory and operations.
Customer Service & Sales (65%)
Assist customers at the counter and by phone
Ask the right questions to understand customer needs
Use Make/Model/Year and VIN tools to identify correct parts
Recommend compatible parts, accessories, and extended warranties
Process sales, returns, and exchanges accurately
Handle customer inquiries and resolve issues professionally
Inventory & Operations (35%)
Receive and put away stock orders accurately and on time
Maintain organized shelves and back stock
Count and verify inventory as required
Process returns to the AutoShack distribution centre
Keep the store clean, organized, and ready for customers
Requirements
Retail or customer service experience
Comfortable speaking with customers and recommending solutions
Reliable attendance and professional presentation
Willingness to learn systems, products, and sales standards
Able to stand for extended periods and lift up to 40 lbs
Weekend availability required
Role Overview
AutoShack is hiring Retail Sales Associates who take pride in delivering consistent customer service and disciplined store execution.
This is not an order-taking position. Associates are expected to understand products, ask the right questions, and contribute to overall store performance.
Compensation
This position includes an hourly wage plus monthly commission.
Commission is based on:
Average Order Value
Extended Warranty Sales
Return Rate (negative impact if above target)
Hiring Process
We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment (https://www.testgorilla.com). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.
Pay: $20.00-$22.00 per hour
Expected hours: 32 – 38 per week
Benefits:
On-site parking
Store discount
Experience:
Customer service: 2 years (required)
Inventory management: 1 year (required)
Retail sales: 2 years (required)
Language:
English (required)
Licence/Certification:
Driving Licence (required)
Location:
Kanata, ON (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Retail Sales Associate position is now open for candidates interested in the Counter Sales Jobs sector. This role in Kanata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
