Job Description
Chennai, Coimbatore, Madurai, Tiruchirappalli
Major Responsibilities
The role will have the following key responsibilities:
1. Commitment to Customer Satisfaction
Always putting the customer’s needs first
Greeting customers immediately when they enter store. Shows urgency in providing service to
customers and satisfying their needs
Exploring the underlying reasons for recurring customer problems and also going the extra mile
to find the solutions
Dealing with customer service issues such as queries and complaints
Striving to have long lasting and fruitful relationships with each of our customers
2. Providing Consultative Selling Services to the Customers
Responsible for converting the prospective customers into actual customers
Engage the customer for fact finding, pursuing the Need VS Purchase, and deliver the
recommended solution
Identifies situations involving un satisfied customers and acts quickly for resolution
3. Inventory Management
Identifying if the merchandise is available at our store
Approaching customers and keeping the store neatly stacked to avoid shrinkage
Having the basic understanding of the POS system to ensure transactions are properly and
effectively processed
Working very closely with various departments in the organization till the product reaches the
customer
4. Security & Hygiene
Ensuring the store and the inventory is neat and clean at all times
Maintaining the necessary safety measures in ensuring the safety of the store and customers
Employees at store level, engaging in the customer experience need to be properly groomed
and presentable to the customer. Uniforms need to be neat and clean and pressed
Experience
0 - 6 Years
Salary
1 Lac 75 Thousand To 2 Lac 50 Thousand P.A.
Industry
Sales & Marketing / Business Development / Telecaller
Qualification
Diploma, Advanced/Higher Diploma
Key Skills
sales retail sales inside sales customer service customer handling consultative selling services
Major Responsibilities
The role will have the following key responsibilities:
1. Commitment to Customer Satisfaction
Always putting the customer’s needs first
Greeting customers immediately when they enter store. Shows urgency in providing service to
customers and satisfying their needs
Exploring the underlying reasons for recurring customer problems and also going the extra mile
to find the solutions
Dealing with customer service issues such as queries and complaints
Striving to have long lasting and fruitful relationships with each of our customers
2. Providing Consultative Selling Services to the Customers
Responsible for converting the prospective customers into actual customers
Engage the customer for fact finding, pursuing the Need VS Purchase, and deliver the
recommended solution
Identifies situations involving un satisfied customers and acts quickly for resolution
3. Inventory Management
Identifying if the merchandise is available at our store
Approaching customers and keeping the store neatly stacked to avoid shrinkage
Having the basic understanding of the POS system to ensure transactions are properly and
effectively processed
Working very closely with various departments in the organization till the product reaches the
customer
4. Security & Hygiene
Ensuring the store and the inventory is neat and clean at all times
Maintaining the necessary safety measures in ensuring the safety of the store and customers
Employees at store level, engaging in the customer experience need to be properly groomed
and presentable to the customer. Uniforms need to be neat and clean and pressed
Experience
0 - 6 Years
Salary
1 Lac 75 Thousand To 2 Lac 50 Thousand P.A.
Industry
Sales & Marketing / Business Development / Telecaller
Qualification
Diploma, Advanced/Higher Diploma
Key Skills
sales retail sales inside sales customer service customer handling consultative selling services
💡 Quick Summary
Seeking a career-building opportunity? The Retail Sales Executive |0 | 6 Years position is now open for candidates interested in the MIS Executive sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
