Job Description
Receive and engage with the customer to understand the
customer’s requirement
Introduce the various product offering to the customers and
facilitate customer buying decision
Prepare the estimate of the products selected and completing the
sales transaction
Achieve category wise sales target for the allocated section
Assist the customer in a sales return or repair work
Store operating
policy
Increase in customer
satisfaction score
Increase in revenue
Sales: Retail Operations: Store Management
Adhere to the standard operating procedures in the store
Adhere to cost savings practices undertaken in the store
Count and maintain the account of stock daily by managing the
record of the opening stock and closing stock in the section
allocated Report the sold sock and ensure the stock replenishment
Ensure proper and attractive display of the products at the
appropriate counter
Transfer the stock to the locker at the close of the day
Maintain safety of products displayed to customers and
communicate promptly to the superiors about any potential theft
Monitor the dead stock and liaison with the store manager to
minimise the same
Store
management
Adherence to policies
Provide support to the marketing team, VM team and IRSG teams in
ensuring the compliance of the store and improve footfall
Develop and maintain relationship and network with competitors to
leverage leading practices & learning to improve store level
processes
Sales: Retail Operations: Feedback management Collate and relay customer feedback to the corporate teams like the
merchandising, retail operations etc. to improve customer
satisfaction and store ratings
Feedback
mechanism
Increase in customer
satisfaction score
Retail operations: Field sales operations management: Customer complaint resolution. Manage customer queries and complaints as per the company
guidelines
Complaint
resolution policy
Customer satisfaction
scores
customer’s requirement
Introduce the various product offering to the customers and
facilitate customer buying decision
Prepare the estimate of the products selected and completing the
sales transaction
Achieve category wise sales target for the allocated section
Assist the customer in a sales return or repair work
Store operating
policy
Increase in customer
satisfaction score
Increase in revenue
Sales: Retail Operations: Store Management
Adhere to the standard operating procedures in the store
Adhere to cost savings practices undertaken in the store
Count and maintain the account of stock daily by managing the
record of the opening stock and closing stock in the section
allocated Report the sold sock and ensure the stock replenishment
Ensure proper and attractive display of the products at the
appropriate counter
Transfer the stock to the locker at the close of the day
Maintain safety of products displayed to customers and
communicate promptly to the superiors about any potential theft
Monitor the dead stock and liaison with the store manager to
minimise the same
Store
management
Adherence to policies
Provide support to the marketing team, VM team and IRSG teams in
ensuring the compliance of the store and improve footfall
Develop and maintain relationship and network with competitors to
leverage leading practices & learning to improve store level
processes
Sales: Retail Operations: Feedback management Collate and relay customer feedback to the corporate teams like the
merchandising, retail operations etc. to improve customer
satisfaction and store ratings
Feedback
mechanism
Increase in customer
satisfaction score
Retail operations: Field sales operations management: Customer complaint resolution. Manage customer queries and complaints as per the company
guidelines
Complaint
resolution policy
Customer satisfaction
scores
💡 Quick Summary
Seeking a career-building opportunity? The Retail Sales Officer position is now open for candidates interested in the Counter Sales Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
