Retail Store Manager, Brisbane

Location
Brisbane Airport QLD 4008
 
Benefits
Pulled from the full job description
Flexible schedule
 
Full job description
Retail Store Manager, Brisbane
Requisition ID: 10274
Job Location(s): Brisbane Airport, QLD, AU, 4008
Time in Office: Onsite
Overview
As the Store Manager, you will lead a dedicated team of store associates & leaders every day, to create an exceptional consumer experience. Your focus will be on driving sales, providing excellent customer service, maintaining visual presentations, and developing talent within the store. This role offers opportunity to grow and collaborate with industry leading teammates and partners.

What You'll Do
Deliver outstanding service to our consumers using our C.H.A.R.M service model
Leads the store team in surpassing performance metrics including sales, consumer service and charms
Apply analytical thinking & company reporting to find opportunities within store, empowering the team to make strategic decisions
Lead visual presentation, product flow, replenishment, and operational standards throughout the store
Foster a welcoming, inclusive environment that engages promotes internal growth and builds an external network of talent
Coordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activities
Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values
Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.
Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assist in pricing and markdown processes seasonally, promote loyalty programs, maintain cleanliness and recovery standards etc.
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
What You'll Bring to the Table
Minimum 18+ years old
Possess at least A Level / SSCE/ Diploma / Advanced Diploma or above preferred
Minimum 5 years of total retail experience; preferably with previous Store Manager experience.
Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
Professional working proficiency in English, proficiency of other language(s) will be an advantage
Proven communication skills (written and verbal) to successfully connect with store team, operations managers, District Managers & corporate partners
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel and Email and able to operate retail Point of Sale system
Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
Desire to succeed in a high growth, fast-paced retail environment
The work environment and physical demands described here are representative of but not limited to those that an employee will encounter while performing the essential functions of this job.
Ability to climb and descend ladders carrying merchandise daily
Ability to lift 15kg or more with assistance daily
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, or disability, or any other protected classification.


At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.


Job Category: Retail

 

Australia
New South Wales
Brisbane Grove Show on map Get directions