Retail Training Specialist

Snooze is on the hunt for a talented and energetic Retail Training Specialist .

This important role is responsible for delivering engaging in person training, creating engaging resources, procedures and e-learning and supporting strategic projects at Snooze. It's a role that lives in Support Centre Canterbury, but serves all our retail stores across Australia.

Perks of the job

Work with an amazing, passionate and talented team of individuals

Join us in ongoing training, development , support and office activities

Enjoy employee discounts across all our brands

Work for an iconic brand selling high quality product

On a daily basis, we need you to

Develop and implement comprehensive training programs for retail employees, including modernizing sales training delivery in our retail stores

Train in point of sale (ERP) systems and champion being systems savvy

Be a gatekeeper for SCOPE our Learning Management System , updating resources and e learning modules

Demonstrate your technical wizardry in all aspects of the Microsoft suite

Be comfortable pivoting from administration to online training to retail frontline training

Facilitate engaging training sessions, workshops, and Conferences both in-person and virtually..

Collaborate with management to identify training needs and objectives

Be forward thinking with industry trends and best practices to continuously improve training programs.

Qualifications

Preferred - Bachelor's degree or Diploma in Business, Education, Human Resources, or related field.

Certificate IV in Training & Assessment is preferred

Minimum of 2-3 years experience in retail training or employee development.

Strong, proven knowledge of retail operations, customer service, and sales techniques.

Excellent communication, presentation, and interpersonal skills.

Demonstrable authoring skills - editing and proof reading included

Proficiency in creating training materials and using e-learning platforms.

Strong organisational skills and ability to manage multiple projects simultaneously.

Flexibility to travel occasionally to various retail locations.

(The successful candidate will be required to provide a clean and current Police Check).

If you feel you have the skills and background to make an impact in this role, apply now by completing the questionnaire and uploading your CV.