Job Description
REQ-1010XXXXXX
12/02/2026
Consultancy
Sydney, Australië
ING Bank
ING reinvented the way Australians bank by delivering simple; straightforward; and greatvalue products. We continue our focus on value creation; enhancing our eco-systems and journeys, leveraging data and analytics, epanding our digital capability and growing our tailored product and service offerings. With the recent appointment of our new Eecutive, we are energisedto driveaccelerategrowthand transform our business.
Within our business management function(which reports directly to the Head of Retail), we have a small, specialist team working across tribes andtheenterprise to develop ourstrategy,alignpriorities and enable eecution of our strategic agenda.Ultimately thisis acriticalrole in supporting thedeliveringofcommercial and customer outcomes as we growour business.Thescope includes both thestandard“chief of staff” responsibilities for the Head of Retail, along with a much wider set of opportunities todrive growth across the business. It alsoprovidesthe opportunity to work with our Global ING stakeholders.
This role suits talented individuals who are looking toaccelerate their career trajectory by getting broad eposure to the whole business agendaand work side-by-side with senior leaders.
Due to internal career movement, we havebothLead and Manager opportunitiesavailable foryou to join our Retail value creation, Centre of Ecellenceteam.
Whatyou’lldo
Partner: Partner with Head of Retail Value Creation and Centre of Ecellence, and Business Leaders to define and deliver roadmap for ING Australia’s Retail division, ensuring alignment with broader business goals, locally and globally.
Eecute: Provide CoE Support to key initiatives across multiple teams, ensuring seamless delivery and measurable outcomes.
Enable Performance: take accountability for inputs and outputs of business performance management, including the development of dashboards, KPIs, and insights to support data-driven decision-making.
Whatwe’relooking for
Business / Commercial management, value chain planning or transformation, ideally within a large, matried global organisation.
Product/Channel cost benefit coordination point between tribes/business/support; Finance and Balance sheet / rolling forecast, income/epenses, Business case support.
Epertise in areas such asconsulting,retail banking, financial services, with a strong grasp of customer eperience, digital innovation, and regulatory environmentsis preferred
Scaling and growth – eperience in Operating models, funding/liquidity - retail/wholesale interface interpretation.Market / Vendor/ Competitoranalysis, propositions, value creation;strategy into commercial outcomes
Proven ability toinfluencestakeholders, navigate ambiguity, and lead cross-functionaldiscussion/actions.
Eceptional communication and presentation skills.
A collaborative, growth mindset
What’sin it for you?
Discounted ING Health Insurance
AnadditionalRest Day tosupport your wellbeing
AnIMPACT dayto volunteer onapproved sustainability activity
About Us
At ING,we’reall about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communitieswe’reproud to support. Joining ING means stepping into an environment where your individualityisn’tjust welcomed -it’scelebrated.We’vebuilt a culturethat’sfun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.
Whetheryou’retaking ownership of eciting projects,thinking outside the bo, or working with global colleagues,you’llfind ING is the kind of place where growthisn’tjust a possibility;it’sa promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace,you’llfeel the difference in how we value and champion our people.
We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every bo. So, ifyou’reinterested butdon’tmeet all the criteria, we encourage you to apply.We’reinvested in fostering adiverse and inclusive workplacewhere everyone feels like they belong.We’reyour allies in helping you do your thing during the recruitment process, so let us know if yourequireany support or adjustments when you apply. Let us know ifyou’dlike tochatwith anLGBTQ+Confidential contact.
Soundlike your kind ofvibe?Wecan’twait to hear from you!
(One last note: Weoperateusing a direct talent sourcing model, sonoagency introductions,please.)
ING is Australia’s most recommended bank according to RFIGlobal’sConsumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.
Needmore?
ContactSkye Griffiths [email protected]
Applications closeMonday 23 February 2026
Before you apply
Here atINGwe consider employee development to be important and encourage eisting employees to apply for suitable internal positions. It is epected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived inspecial circumstancesand after consultation with your manager.
#LI-DNI
Your place of work
Eplore the area
Questions? Just ask
ING Recruitment team
Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.
12/02/2026
Consultancy
Sydney, Australië
ING Bank
ING reinvented the way Australians bank by delivering simple; straightforward; and greatvalue products. We continue our focus on value creation; enhancing our eco-systems and journeys, leveraging data and analytics, epanding our digital capability and growing our tailored product and service offerings. With the recent appointment of our new Eecutive, we are energisedto driveaccelerategrowthand transform our business.
Within our business management function(which reports directly to the Head of Retail), we have a small, specialist team working across tribes andtheenterprise to develop ourstrategy,alignpriorities and enable eecution of our strategic agenda.Ultimately thisis acriticalrole in supporting thedeliveringofcommercial and customer outcomes as we growour business.Thescope includes both thestandard“chief of staff” responsibilities for the Head of Retail, along with a much wider set of opportunities todrive growth across the business. It alsoprovidesthe opportunity to work with our Global ING stakeholders.
This role suits talented individuals who are looking toaccelerate their career trajectory by getting broad eposure to the whole business agendaand work side-by-side with senior leaders.
Due to internal career movement, we havebothLead and Manager opportunitiesavailable foryou to join our Retail value creation, Centre of Ecellenceteam.
Whatyou’lldo
Partner: Partner with Head of Retail Value Creation and Centre of Ecellence, and Business Leaders to define and deliver roadmap for ING Australia’s Retail division, ensuring alignment with broader business goals, locally and globally.
Eecute: Provide CoE Support to key initiatives across multiple teams, ensuring seamless delivery and measurable outcomes.
Enable Performance: take accountability for inputs and outputs of business performance management, including the development of dashboards, KPIs, and insights to support data-driven decision-making.
Whatwe’relooking for
Business / Commercial management, value chain planning or transformation, ideally within a large, matried global organisation.
Product/Channel cost benefit coordination point between tribes/business/support; Finance and Balance sheet / rolling forecast, income/epenses, Business case support.
Epertise in areas such asconsulting,retail banking, financial services, with a strong grasp of customer eperience, digital innovation, and regulatory environmentsis preferred
Scaling and growth – eperience in Operating models, funding/liquidity - retail/wholesale interface interpretation.Market / Vendor/ Competitoranalysis, propositions, value creation;strategy into commercial outcomes
Proven ability toinfluencestakeholders, navigate ambiguity, and lead cross-functionaldiscussion/actions.
Eceptional communication and presentation skills.
A collaborative, growth mindset
What’sin it for you?
Discounted ING Health Insurance
AnadditionalRest Day tosupport your wellbeing
AnIMPACT dayto volunteer onapproved sustainability activity
About Us
At ING,we’reall about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communitieswe’reproud to support. Joining ING means stepping into an environment where your individualityisn’tjust welcomed -it’scelebrated.We’vebuilt a culturethat’sfun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.
Whetheryou’retaking ownership of eciting projects,thinking outside the bo, or working with global colleagues,you’llfind ING is the kind of place where growthisn’tjust a possibility;it’sa promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace,you’llfeel the difference in how we value and champion our people.
We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every bo. So, ifyou’reinterested butdon’tmeet all the criteria, we encourage you to apply.We’reinvested in fostering adiverse and inclusive workplacewhere everyone feels like they belong.We’reyour allies in helping you do your thing during the recruitment process, so let us know if yourequireany support or adjustments when you apply. Let us know ifyou’dlike tochatwith anLGBTQ+Confidential contact.
Soundlike your kind ofvibe?Wecan’twait to hear from you!
(One last note: Weoperateusing a direct talent sourcing model, sonoagency introductions,please.)
ING is Australia’s most recommended bank according to RFIGlobal’sConsumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.
Needmore?
ContactSkye Griffiths [email protected]
Applications closeMonday 23 February 2026
Before you apply
Here atINGwe consider employee development to be important and encourage eisting employees to apply for suitable internal positions. It is epected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived inspecial circumstancesand after consultation with your manager.
#LI-DNI
Your place of work
Eplore the area
Questions? Just ask
ING Recruitment team
Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.
💡 Quick Summary
Seeking a career-building opportunity? The Retail Value Creation, CoE Opportunities position is now open for candidates interested in the Health Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
