Description
Intake:
Create new client account records in the firm’s system
Review and verify data on account records to ensure key fields are populated (e.g. company group, relationship, website, client operations, industry/sub-industry, entity type, address, etc)
Research and update contact records to display current company, title and contact information
Billing:
Compile, analyze and process attorney fees and expenses to clients
Review and edit pre-bills in response to attorney requests
Research and verify narratives, rates, clients and matters, and client billing requirements and make appropriate corrections
Transfer charges between clients/matters to ensure that charges are billed to the appropriate party
Process write-downs in accordance with firm policies
Attach and verify supporting documentation to correspond with expense charges and per client requirements.
Research, resolve and respond to internal and external inquiries regarding billing issues
Generate reports as requested
Interact and communicate with attorneys, secretaries and administrative personnel, providing accurate information and timely responses
Maintain billing software.
eBilling
Submit monthly electronic invoices to firm clients, ensuring all client and firm guidelines are followed during submission
Track the status of electronic invoices from submission to payment
Resolve rejections until submission is successful and keep documentation of issues/resolution
Resolve residual balances by 1) appeal, working with billing attorneys or timekeepers directly for details to submit for repayment, or 2) write off, through the appropriate assigned personnel
Liaise between firm’s billing/collections team, billing attorneys, secretarial staff and clients regarding ebilling, as directed
Set-Up and maintain vendor sites for: new matters, new timekeepers, new and revised budgets and ongoing rates
Identify, research, and troubleshoot rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients.
Interact with various groups, to document and educate timekeepers to preclude future issues and expedite the acceptance of electronic invoices
Coordinate resubmission of invoices with billing team, billing attorneys, secretaries and client representatives, ensuring corrective action is in place for future submissions.
Accounts Receivable/Collections:
Maintain a portfolio of attorneys/clients/matters, as assigned by the Firm, to manage receivables
Collect past due balances in accordance with Firm guidelines and standards
Resolve uncollectable balances through the Firm’s write off protocols
Collaborate with other departments to resolve billing inquiries, disputes, contracts and other issues
Interact with Firm management regarding status of portfolio.
Prepare reports and analyses to keep Firm management apprised of results and performance
Work as a liaison between the clients and attorneys, resolving outstanding accounts receivable while maintaining the client/attorney relationship
Accounts Payable:
Keep track of all payments and expenditures, purchase orders, invoices, statements, etc.
Reconcile processed work by verifying entries and comparing system reports to balances
Maintain historical records
Pay vendors by scheduling payment and ensuring payment is received for outstanding credit
Monitor all vendor payment agreements to find discounts that can be used to reduce invoice amounts
Pay all sales tax on appropriate invoices and making a note of each tax payment made
Keep track of credits owed to the client and ensure all credits are properly applied to vendor payments
Reconcile payable reports each month to confirm that all amounts paid were accurate
JOB REQUIREMENTS
Bachelor’s Degree in Commerce Required
Experience: 5+ years of professional work experience in an accounting or service related position.
SKILLS AND ABILITIES
Service oriented and self-motivated, consistently performing with a high sense of urgency and pride in product.
Superior organizational skills and must be detail-oriented.
Superior technical skills. Must work in multiple software programs and online vendor websites.
Prefer experience with law firms.
Advanced proficiency with Microsoft Excel and Microsoft Office products.
Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, and third-party vendors.
Location - Hyderabad & North Goa
Salary - 60k pm CTC
Timings - 6:30 pm to 3:30 am (US Shifts