Job Description
Full Job Description
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.Making sales or recommendations for products or services that may better suit client needs.Taking part in training and other learning opportunities to expand knowledge of company and position.Adhering to all company policies and procedures.Job Type: Full-timeSalary: ₹10,000.00 – ₹12,000.00 per monthEducation:Higher Secondary(12th Pass) (Preferred)Experience:Technical support: 1 year (Preferred)tele sales: 1 year (Preferred)total work: 1 year (Preferred)Language:Hindi (Preferred)Speak with the employer++1 812++++147
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.Making sales or recommendations for products or services that may better suit client needs.Taking part in training and other learning opportunities to expand knowledge of company and position.Adhering to all company policies and procedures.Job Type: Full-timeSalary: ₹10,000.00 – ₹12,000.00 per monthEducation:Higher Secondary(12th Pass) (Preferred)Experience:Technical support: 1 year (Preferred)tele sales: 1 year (Preferred)total work: 1 year (Preferred)Language:Hindi (Preferred)Speak with the employer++1 812++++147
💡 Quick Summary
Seeking a career-building opportunity? The Right Soft Options Hiring for bpo call center at position is now open for candidates interested in the BPO Jobs sector. This role in Kochi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
