Job Description
Enjoy true flexibility: work in a hybrid setup from our South Australia or Queensland offices, or embrace full remote freedom from anywhere in Australia
Work with modern tech including AI, Power BI, SQL and Python to solve real business problems
Shape how risk is managed through insights, automation and process improvement
Be part of a team embracing change, bringing new technology into a forward-thinking organisation
About the role:
Are you passionate about data, innovation, and using technology to solve real business problems?
Join our Group Risk team as a Risk Analytics & AI Enablement Specialist, where you’ll help shape the future of how risk is understood, managed, and improved across the bank.
This is a dynamic role within an innovation-focused team—ideal for someone who thrives on change, enjoys continuous learning, and wants to make a tangible impact through data, automation, and AI.
You’ll support senior team members across both project and BAU initiatives while helping deliver innovative, data-driven solutions that enhance risk management. Working within a dynamic innovation team, you’ll apply a mix of analytics, coding, AI tools, and process improvement to drive meaningful outcomes across Group Risk.
Build dashboards and data assets (Power BI, SQL, Python) to generate actionable insights
Develop and implement AI-driven solutions, including Copilot tools, chatbots, and automation
Analyse, map, and improve business processes through simplification and automation
Support risk analysis across financial and non-financial risk domains
Collaborate with stakeholders across Group Risk and the broader bank to deliver improvements
Manage your own workload and project delivery, tracking progress in Jira
Contribute to BAU risk monitoring, emerging risk assessments, and continuous learning while ensuring compliance and safe work practices
About You
You’re naturally curious, adaptable, and energised by change. You enjoy learning new technologies and applying them to solve real business problems that make a difference. You’re equally comfortable working independently and collaborating with others, and you build strong relationships with stakeholders at all levels.
To be successful in this role, you will bring:
Experience in data analytics with strong problem-solving capability
Proficiency in coding, ideally in SQL and Python
Experience developing dashboards (preferably in Power BI)
A genuine interest in innovation and emerging technologies
An understanding of AI models and their application within a banking or risk environment
Recent completion of certifications or qualifications in data analytics, AI, coding, or related fields are also essential for this role.
Experience with Microsoft Copilot or Copilot Studio, along with exposure to Databricks, Azure AI, Power Platform tools (such as Power Automate), or business process analysis and improvement, will be highly regarded.
Why you’ll love working with us:
People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.
You’ll have access to financial and lifestyle benefits to support your success and individuality:
Flexibility and hybrid working arrangements.
Extend your salary with discounts on banking, health insurance, and shopping across Australia.
Advance your career with training, study support, and project opportunities.
Competitive leave benefits that empower employees to take time for themselves and loved ones.
Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program.
Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
Be recognised for your contributions through our peer-driven recognition program.
A bit about People First Bank:
In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.
We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.
With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.
Apply online now:
If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume.
We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.
Work with modern tech including AI, Power BI, SQL and Python to solve real business problems
Shape how risk is managed through insights, automation and process improvement
Be part of a team embracing change, bringing new technology into a forward-thinking organisation
About the role:
Are you passionate about data, innovation, and using technology to solve real business problems?
Join our Group Risk team as a Risk Analytics & AI Enablement Specialist, where you’ll help shape the future of how risk is understood, managed, and improved across the bank.
This is a dynamic role within an innovation-focused team—ideal for someone who thrives on change, enjoys continuous learning, and wants to make a tangible impact through data, automation, and AI.
You’ll support senior team members across both project and BAU initiatives while helping deliver innovative, data-driven solutions that enhance risk management. Working within a dynamic innovation team, you’ll apply a mix of analytics, coding, AI tools, and process improvement to drive meaningful outcomes across Group Risk.
Build dashboards and data assets (Power BI, SQL, Python) to generate actionable insights
Develop and implement AI-driven solutions, including Copilot tools, chatbots, and automation
Analyse, map, and improve business processes through simplification and automation
Support risk analysis across financial and non-financial risk domains
Collaborate with stakeholders across Group Risk and the broader bank to deliver improvements
Manage your own workload and project delivery, tracking progress in Jira
Contribute to BAU risk monitoring, emerging risk assessments, and continuous learning while ensuring compliance and safe work practices
About You
You’re naturally curious, adaptable, and energised by change. You enjoy learning new technologies and applying them to solve real business problems that make a difference. You’re equally comfortable working independently and collaborating with others, and you build strong relationships with stakeholders at all levels.
To be successful in this role, you will bring:
Experience in data analytics with strong problem-solving capability
Proficiency in coding, ideally in SQL and Python
Experience developing dashboards (preferably in Power BI)
A genuine interest in innovation and emerging technologies
An understanding of AI models and their application within a banking or risk environment
Recent completion of certifications or qualifications in data analytics, AI, coding, or related fields are also essential for this role.
Experience with Microsoft Copilot or Copilot Studio, along with exposure to Databricks, Azure AI, Power Platform tools (such as Power Automate), or business process analysis and improvement, will be highly regarded.
Why you’ll love working with us:
People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.
You’ll have access to financial and lifestyle benefits to support your success and individuality:
Flexibility and hybrid working arrangements.
Extend your salary with discounts on banking, health insurance, and shopping across Australia.
Advance your career with training, study support, and project opportunities.
Competitive leave benefits that empower employees to take time for themselves and loved ones.
Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program.
Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
Be recognised for your contributions through our peer-driven recognition program.
A bit about People First Bank:
In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.
We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.
With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.
Apply online now:
If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume.
We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.
💡 Quick Summary
Seeking a career-building opportunity? The Risk Analytics & Al Enablement Specialist position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.