Job Description
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
The Risk Ops Group Manager for the Holdings APAC region is responsible for establishing and maintaining a strong control framework for operations in the region. Operations include in-country teams in multiple countries as well as a centralized operations hub (CSIPL). Those operations units’ objective is to effectively support and wind down residual obligations and activities from divested and liquidated Legacy Franchises businesses. Residual obligations include reputational, contractual, and regulatory items that remain post-divestiture.
The control framework will include direct quality assurance (QA) review, validation of QA done by the in-country teams or at the regional operations hub, Issues and CAP management and reporting, Continuity of Business planning, and management or coordination of MCA, QRA and ARA. The Risk Ops Group Manager will interact regularly with Holdings global in-business risk team.
Responsibilities:
Manages one or more quality teams directly and has oversight responsibility of quality assurance output from regional operations hub (CSIPL) and various in-country operations teams; oversees larger quality initiatives.
Works with operations teams to ensure timely issue identification, escalation, and resolution. Tracks Issues and CAPs across the region.
Responsible for effective control and governance framework for the region, encompassing all Citi Risk & Controls activities including ARCMs (Activity Risk Control Monitoring), Managers Control Assessment (MCA), Quarterly and Annual Risk Assessments (QRA & ARA)
Responsible for Continuity of Business (COB) both internally & third party. Coordination of all disaster recovery plans and testing.
Business first line for Information security, manages compliance of EUCs (End User Computing) and FIDs (Functional IDs)
May have responsibility as In Business Privacy Officer (IBPO)
Helps coordinate deliverables and responses for internal and external examinations
Maintains appropriate staffing requirements to meet operational needs. Manages all training and development needs for assigned personnel.
Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions.
Ensures essential procedures are followed and contributes to defining standards.
Developed communication and diplomacy skills are required to persuade and influence others
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
10+ years relevant experience
Understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
Knowledge of Citi Risk & Controls and Risk Management Framework
Ability to successfully manage relationships across multiple functions and execute against collective goals
Education:
Bachelor’s/University degree
-
Job Family Group:
Risk Management
-
Job Family:
Risk Exposure Monitoring & Management
-
Time Type:
Full time
-
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Our people make all the difference in our success.
The Risk Ops Group Manager for the Holdings APAC region is responsible for establishing and maintaining a strong control framework for operations in the region. Operations include in-country teams in multiple countries as well as a centralized operations hub (CSIPL). Those operations units’ objective is to effectively support and wind down residual obligations and activities from divested and liquidated Legacy Franchises businesses. Residual obligations include reputational, contractual, and regulatory items that remain post-divestiture.
The control framework will include direct quality assurance (QA) review, validation of QA done by the in-country teams or at the regional operations hub, Issues and CAP management and reporting, Continuity of Business planning, and management or coordination of MCA, QRA and ARA. The Risk Ops Group Manager will interact regularly with Holdings global in-business risk team.
Responsibilities:
Manages one or more quality teams directly and has oversight responsibility of quality assurance output from regional operations hub (CSIPL) and various in-country operations teams; oversees larger quality initiatives.
Works with operations teams to ensure timely issue identification, escalation, and resolution. Tracks Issues and CAPs across the region.
Responsible for effective control and governance framework for the region, encompassing all Citi Risk & Controls activities including ARCMs (Activity Risk Control Monitoring), Managers Control Assessment (MCA), Quarterly and Annual Risk Assessments (QRA & ARA)
Responsible for Continuity of Business (COB) both internally & third party. Coordination of all disaster recovery plans and testing.
Business first line for Information security, manages compliance of EUCs (End User Computing) and FIDs (Functional IDs)
May have responsibility as In Business Privacy Officer (IBPO)
Helps coordinate deliverables and responses for internal and external examinations
Maintains appropriate staffing requirements to meet operational needs. Manages all training and development needs for assigned personnel.
Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions.
Ensures essential procedures are followed and contributes to defining standards.
Developed communication and diplomacy skills are required to persuade and influence others
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
10+ years relevant experience
Understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
Knowledge of Citi Risk & Controls and Risk Management Framework
Ability to successfully manage relationships across multiple functions and execute against collective goals
Education:
Bachelor’s/University degree
-
Job Family Group:
Risk Management
-
Job Family:
Risk Exposure Monitoring & Management
-
Time Type:
Full time
-
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
💡 Quick Summary
Seeking a career-building opportunity? The Risk Ops Group Manager | Holdings APAC region position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
