Room Attendant

Peppers Beacon is located a short five-minute walk from the centre of Queenstown, also known as the “Adventure Capital” of New Zealand. With uninterrupted lake front views of Lake Wakitipu and stunning mountain ranges, Peppers Beacon offers a range of accommodation from hotel style rooms to large multi-level apartments and a breakfast room for guests to start their day. During your down time, there is no short of activities to choose. From skiing to bungy jumping, for that adrenaline rush or if vineyards and scenic tours are more your speed, there is something for everyone in the historical mining town of Queenstown.

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Job title: Room attendant

Location: Peppers Beacon, 34 Lake Esplanade, Queenstown, +300

Salary: $25 - $27 Hourly rate

Contract: Permanent Full-Time

Hours: Minimum 30 to Maximum 48 hours per week

Minimum Experience: Minimum 6 months experience as a Room Attendant or performing similar duties. Ideally at least 4 months experience in a property of similar size.

Primary Responsibilities:

Knowledge of cleaning protocols, equipment, and chemical handling.

Strong communication skills in English (both written and verbal).

Ability to work independently and collaboratively within a team.

Physical capability to meet the demands of the role, including lifting, bending, and standing for extended periods. A passion for delivering outstanding guest experiences.

Deliver high standards of cleanliness and presentation across guest rooms, common areas, and workspaces.

Work independently and as part of a close-knit team to ensure guest satisfaction.

Follow cleaning protocols and disinfection procedures, using equipment and chemicals safely.

Respond to guest requests with professionalism and a positive attitude.

Maintain strong attention to detail and consistency in meeting brand standards.

Stripping and making beds, and changing bed linen

Maintaining kitchens, washing dishes and cooking utensils, and cleaning appliances, cupboards, counters, pantries and floors.

Shift times between:

Morning shifts: 8:30am – 4:00pm or +:30am – 6:00pm

Late shifts: 2:30pm – 11:00pm or 3:30pm – 12:00am (as required)

Skills and Experience:

Previous experience as a cleaner or room attendant is a plus

Your communication style is warm and welcoming where guests and team members alike feel right at home around you!

You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks

You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways

You embrace collaborating with colleagues from various backgrounds

Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!

Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you

Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays

Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.