Job Description
Company Description
Novotel Queenstown Lakeside is located on the shores of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!
We are seeking a reliable and detail-focused Room Attendant – Self Checker to join our housekeeping team. This role is responsible for cleaning and maintaining guest rooms and public areas to high hotel standards, ensuring cleanliness, hygiene, and presentation requirements are consistently met.
Job Description
Clean guest rooms, bathrooms, corridors, and storage areas as allocated
Ensure rooms are cleaned and presented to hotel standards prior to guest occupancy
Replenish guest amenities, supplies, and linen according to room type requirements
Carry out scheduled and routine cleaning duties as per hotel procedures
Handle guest laundry in accordance with hotel policies
Report lost property in line with hotel procedures
Use and maintain cleaning equipment safely and report any faults
Follow correct procedures for handling and storing cleaning chemicals
Maintain cleanliness and organisation of housekeeping equipment and storage areas
Assist with stock checks and housekeeping supplies when required
Ensure security of guest rooms, keys, and hotel property at all times
Report maintenance issues and safety hazards to the supervisor
Support other team members with cleaning duties when required
Ensure rooms are reported as clean and ready using hotel systems
Qualifications
At least 6 months + of experience in housekeeping, cleaning, or commercial cleaning roles (hotel experience preferred)
Ability to clean and maintain guest rooms, public areas, or commercial spaces to a professional standard
Basic understanding of cleaning procedures, hygiene standards, and safe chemical handling
Ability to work efficiently and complete tasks within allocated timeframes
Good attention to detail and consistency in cleaning standards
Ability to work independently and as part of a team
Basic communication skills to follow instructions and report issues
Physical ability to perform cleaning duties, including standing, bending, lifting, and repetitive tasks
Wages NZD 28.53 per hour
Additional Information
Why work for Novotel, Queenstown?
Staff meals provided while on shift
Uniforms, washed and laundered daily.
Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Work Your Way - Flexibility to ensure a work life balance!
Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
Accor's refer-a-friend bonus
Accor's Parental Leave Scheme
Access to our Employee Assistance Program
Place of Employment will be 6 Earl Street Novotel Queenstown Lakeside
Full Time 30 Hours
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Novotel Queenstown Lakeside is located on the shores of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!
We are seeking a reliable and detail-focused Room Attendant – Self Checker to join our housekeeping team. This role is responsible for cleaning and maintaining guest rooms and public areas to high hotel standards, ensuring cleanliness, hygiene, and presentation requirements are consistently met.
Job Description
Clean guest rooms, bathrooms, corridors, and storage areas as allocated
Ensure rooms are cleaned and presented to hotel standards prior to guest occupancy
Replenish guest amenities, supplies, and linen according to room type requirements
Carry out scheduled and routine cleaning duties as per hotel procedures
Handle guest laundry in accordance with hotel policies
Report lost property in line with hotel procedures
Use and maintain cleaning equipment safely and report any faults
Follow correct procedures for handling and storing cleaning chemicals
Maintain cleanliness and organisation of housekeeping equipment and storage areas
Assist with stock checks and housekeeping supplies when required
Ensure security of guest rooms, keys, and hotel property at all times
Report maintenance issues and safety hazards to the supervisor
Support other team members with cleaning duties when required
Ensure rooms are reported as clean and ready using hotel systems
Qualifications
At least 6 months + of experience in housekeeping, cleaning, or commercial cleaning roles (hotel experience preferred)
Ability to clean and maintain guest rooms, public areas, or commercial spaces to a professional standard
Basic understanding of cleaning procedures, hygiene standards, and safe chemical handling
Ability to work efficiently and complete tasks within allocated timeframes
Good attention to detail and consistency in cleaning standards
Ability to work independently and as part of a team
Basic communication skills to follow instructions and report issues
Physical ability to perform cleaning duties, including standing, bending, lifting, and repetitive tasks
Wages NZD 28.53 per hour
Additional Information
Why work for Novotel, Queenstown?
Staff meals provided while on shift
Uniforms, washed and laundered daily.
Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Work Your Way - Flexibility to ensure a work life balance!
Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
Accor's refer-a-friend bonus
Accor's Parental Leave Scheme
Access to our Employee Assistance Program
Place of Employment will be 6 Earl Street Novotel Queenstown Lakeside
Full Time 30 Hours
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
💡 Quick Summary
Seeking a career-building opportunity? The Room Attendant - Self Checker position is now open for candidates interested in the Hotel Jobs sector. This role in Queenstown offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
