Discover a career where care goes both ways!

Location - Surry Hills
Permanent Full time
Competitive hourly rate and not for profit salary packaging
Hybrid Work Set-up - office based (3 days) and work from home (2 days)

Exciting things are happening at Catholic Healthcare! We are celebrating 30 years of providing care and we now have 5000+ employees working with us. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.

Reporting to the Roster Team leader at Surry Hills, you will be scheduling client services to employees with the appropriate skills and attributes while maintaining efficiency and cost-effective resource utilization and meeting compliance requirements. Make a difference by helping clients access home care services that enable them to live their best lives in their own home for as long as possible.

About The Role

Scheduling of all client services according to service requirements and business rules
Communicating with clients, employees and stakeholders, verbally and in writing
Working in a safe manner, closely following all policies and procedures, and ensuring compliance with the Enterprise Agreement

To be successful in this role you’ll need

Experience in Aged Care Services together with previous rostering experience will be highly regarded (but is not essential)
Strong scheduling skills including analytics
Strong planning and organising skills with a high attention to detail
A drive to find solutions to complex customer enquiries
Extensive Administration skills such as data entry & documentation, handling incidents & complaints, email & phone management
Exceptional verbal and listening skills over the phone
Computer literacy with PC based applications (Word, Excel, Email, Internet, database
Accurate data entry skills
Ability to manage and prioritise workload in a busy high-volume environment
Able to work independently and as part of a multi-disciplinary team
Experience in Procura/Alaya care
Strong interpersonal and communication skills with internal and external stakeholders

What We Can Offer You

Competitive hourly pay rate
Not-for-profit tax benefits so you pay less tax
Fitness Passport discounted gym benefits
Paid Parental leave
Long Service leave after 5 years
Additional week of leave for Enterprise Agreement shift workers
40+ Locations across NSW and QLD if you choose to move
A values-based organization that welcomes applicants from all faiths and backgrounds

We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.

Apply online now!

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, ****** orientation, ethnicity or disability.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

Apply now