Route Sales Representative (Delivery Driver)

Job description

Job Summary:

The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the Service Manager. Hours of work would be 4 days per week (Tuesday to Friday).

Essential Functions:

- Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.

- Actively participate in promotions and contests, training and audits.

- Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.

- Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.

- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.

- Handle and process customer payments. Keep route paperwork current.

- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.

- Monitor and report competitive activity. Keep service agreements current and renewed.

- Return from route and off load soiled textiles in the receiving area of facility.

- Accurately prepare route paperwork and follow check-in procedures.

- Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions:

- May work with and support other service personnel as required by supervision.

Qualifications:

- Have and maintain a valid drivers license.

- Have and maintain a driving record free of chargeable accidents, speeding or safety violations.

- Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.

- Demonstrate excellent skills in customer service and route sales.

- Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.

- Recognize colors, sizes and types of product and count, add and subtract accurately.

Education:

- High School graduation or similar experience.

Travel Requirements:

- Daily, by delivery vehicle within a route.

Typical Environmental Conditions:

- Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.

- Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:

- Physical Demands - sitting, grasping, driving, stooping, climbing stairs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Compensation:

- $20.00 to $28.00 per hour pay based on experience and employment length milestones.

- Dental and Health Benefits provided by employer.

- 4 days of schedule work each week.