Job Description
Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over +00 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For
This position is responsible to monitor, open and change routes with respect to momentum pricing and quality, besides maintain all routing related systems for both A2P and P2P service. Evaluate options to reduce costs without compromising on quality standards and execute coverage test on a weekly basis to update internal routing tables with priority changes according to cost and quality optimization.
Some of What You'll Do
Duties and Responsibilities:
Update/review SMS fee table according to price changes.
Expand coverage by identifying new routes while replace some of the old invalid routes.
Update all internal systems with current operator data to manage dependencies .
Participate in ‘clean up’ projects to ensure data accuracy and consistency in Syniverse systems.
Report and recommend potential destinations to Procurement team in order to cover them.
Correspond with clients on routing specific requests, besides collaborate with Support team in case of customer complaints.
Engage with Sales, Technical and Commercial teams to understand and conclude various internal matters
Create process and other relevant documentation within the department for future reference.
Liaise between internal and external stakeholders to resolve customer complaints.
Constantly monitor the traffic to the advantage of Syniverse as per momentum pricing Experience Requirements.
Job Requirements:
Completed upper secondary education (ISCED level 3).
2 to 3 years of experience in mobile messaging business with knowledge in routing, product management, system engineering or operations.
Knowledge Requirements.
MS Office – Intermediary Level.
Understanding of mobile business operations .
Excellent English language skills(verbal/written) are mandatory.
Any other European language would be an advantage.
Interpersonal Skills.
Analytical Skills.
Problem Solving Skills.
Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
Who We're Looking For
This position is responsible to monitor, open and change routes with respect to momentum pricing and quality, besides maintain all routing related systems for both A2P and P2P service. Evaluate options to reduce costs without compromising on quality standards and execute coverage test on a weekly basis to update internal routing tables with priority changes according to cost and quality optimization.
Some of What You'll Do
Duties and Responsibilities:
Update/review SMS fee table according to price changes.
Expand coverage by identifying new routes while replace some of the old invalid routes.
Update all internal systems with current operator data to manage dependencies .
Participate in ‘clean up’ projects to ensure data accuracy and consistency in Syniverse systems.
Report and recommend potential destinations to Procurement team in order to cover them.
Correspond with clients on routing specific requests, besides collaborate with Support team in case of customer complaints.
Engage with Sales, Technical and Commercial teams to understand and conclude various internal matters
Create process and other relevant documentation within the department for future reference.
Liaise between internal and external stakeholders to resolve customer complaints.
Constantly monitor the traffic to the advantage of Syniverse as per momentum pricing Experience Requirements.
Job Requirements:
Completed upper secondary education (ISCED level 3).
2 to 3 years of experience in mobile messaging business with knowledge in routing, product management, system engineering or operations.
Knowledge Requirements.
MS Office – Intermediary Level.
Understanding of mobile business operations .
Excellent English language skills(verbal/written) are mandatory.
Any other European language would be an advantage.
Interpersonal Skills.
Analytical Skills.
Problem Solving Skills.
Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
💡 Quick Summary
Seeking a career-building opportunity? The Routing Analyst position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
