Job Description
Full job description
RPMG: Strategy Team – Bharat Banking & Reach Market
INTERNAL USAGE:
No. of Vacancies:
Reports to:
VP/AVP
Is a Team leader?
Y
Team Size:
Grade:
SM / AVP
Business:
Retail Banking
Department:
Retail Portfolio Management Group
Sub Department:
Strategy
Location:
Mumbai
About Retail Portfolio Management Group
The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, Personal Loans and Credit Cards among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank
About the Role
S eeking a dynamic and results-driven Portfolio Strategy Manager to oversee and optimize our collection strategies specifically for rural portfolios. The ideal candidate will possess a deep understanding of rural markets, exceptional analytical skills, and a proven track record in debt servicing . This role will be pivotal in enhancing our collection processes, improving recovery rates, and ensuring compliance with regulatory requirements while maintaining positive customer relationships.
Key Responsibilities
Strategic Development:
Design and implement effective collection strategies tailored to rural portfolios, taking into account the unique challenges and opportunities in these markets.
Analyze market trends, customer behavior, and collection performance data to inform strategy adjustments.
Performance Management:
Monitor and evaluate the effectiveness of collection strategies, utilizing key performance indicators (KPIs) to drive continuous improvement.
Building a cost effective collection channels for respective products .
Prepare regular reports and presentations for senior management, highlighting performance metrics and strategic recommendations.
Team Leadership:
Lead and mentor a team of collection specialists, providing guidance and support to enhance their skills and performance.
Foster a culture of accountability, collaboration, and customer-centricity within the team.
Process Improvement:
- Work closely with cross-functional teams, including credit risk, sales, and operations, to align collection strategies with overall business objectives.
- Collaborate with external partners and agencies as needed to enhance collection efforts.
Qualifications
Optimal qualification for success on the job is:
Graduation/Post-Graduation from a recognized institute.
4+ years of relevant experience in strategy and product management.
Desired Qualifications:
Minimum of 8+ years of experience in collections management, with a focus on rural or underserved markets preferred.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Excellent leadership and team management abilities.
Exceptional communication and interpersonal skills.
Knowledge of relevant laws and regulations governing collections practices.
Proficiency in collection software and Microsoft Office Suite.
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
Proven experience in strategy and product management, preferably within the financial services industry.
Strong analytical skills with proficiency in data analysis and interpretation.
Excellent project management skills with the ability to prioritize and meet deadlines.
Strong interpersonal and communication skills with the ability to collaborate effectively.
Ability to manage complex & dynamic situations.
Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.
Ability to handle pressure and meet deadlines
RPMG: Strategy Team – Bharat Banking & Reach Market
INTERNAL USAGE:
No. of Vacancies:
Reports to:
VP/AVP
Is a Team leader?
Y
Team Size:
Grade:
SM / AVP
Business:
Retail Banking
Department:
Retail Portfolio Management Group
Sub Department:
Strategy
Location:
Mumbai
About Retail Portfolio Management Group
The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, Personal Loans and Credit Cards among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank
About the Role
S eeking a dynamic and results-driven Portfolio Strategy Manager to oversee and optimize our collection strategies specifically for rural portfolios. The ideal candidate will possess a deep understanding of rural markets, exceptional analytical skills, and a proven track record in debt servicing . This role will be pivotal in enhancing our collection processes, improving recovery rates, and ensuring compliance with regulatory requirements while maintaining positive customer relationships.
Key Responsibilities
Strategic Development:
Design and implement effective collection strategies tailored to rural portfolios, taking into account the unique challenges and opportunities in these markets.
Analyze market trends, customer behavior, and collection performance data to inform strategy adjustments.
Performance Management:
Monitor and evaluate the effectiveness of collection strategies, utilizing key performance indicators (KPIs) to drive continuous improvement.
Building a cost effective collection channels for respective products .
Prepare regular reports and presentations for senior management, highlighting performance metrics and strategic recommendations.
Team Leadership:
Lead and mentor a team of collection specialists, providing guidance and support to enhance their skills and performance.
Foster a culture of accountability, collaboration, and customer-centricity within the team.
Process Improvement:
- Work closely with cross-functional teams, including credit risk, sales, and operations, to align collection strategies with overall business objectives.
- Collaborate with external partners and agencies as needed to enhance collection efforts.
Qualifications
Optimal qualification for success on the job is:
Graduation/Post-Graduation from a recognized institute.
4+ years of relevant experience in strategy and product management.
Desired Qualifications:
Minimum of 8+ years of experience in collections management, with a focus on rural or underserved markets preferred.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Excellent leadership and team management abilities.
Exceptional communication and interpersonal skills.
Knowledge of relevant laws and regulations governing collections practices.
Proficiency in collection software and Microsoft Office Suite.
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
Proven experience in strategy and product management, preferably within the financial services industry.
Strong analytical skills with proficiency in data analysis and interpretation.
Excellent project management skills with the ability to prioritize and meet deadlines.
Strong interpersonal and communication skills with the ability to collaborate effectively.
Ability to manage complex & dynamic situations.
Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.
Ability to handle pressure and meet deadlines
💡 Quick Summary
Seeking a career-building opportunity? The RPMG:Strategy Team - Bharat Banking loans position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.