Job Description
ComeAsYouAre We are 'Dil Se Open'. Women, LGBTIQIA+, PwD candidates of all ages are encouraged to apply!
About AVC
The endeavor of Axis Virtual Centre is to create best in class customer experience through effective use of innovative technology for a sustainable mutually beneficial relationship. As part of AVC team the candidate will lead team of Relationship Manager’s supported by Unit Heads for engaging with HNI Customer’s of the bank. The core objective would be to enhance liability book build engagement with the customer and increase revenue through cross sell of products. An Ideal candidate must have excellent written / oral and communication skills, ability to train and coach team under him on etiquettes of tele / digital conversation through all the three mediums. Should be able to demonstrate usage of smart communication techniques to build engagement with customer. Must have indepth knowledge about various products and services offered by bank. Should be strong in sales and performance management by following sales rhythm and rigor. Be innovative and adaptive to changing market dynamics and educate and drive teams accordingly.
About the Role
Maintains relationships with associated stakeholders including internal and external stakeholders.
Internal - Business, HR, IT, Ops, Risk, Compliance, Marketing. External - Manpower Vendor, Digital agencies, Account Holder’s
Key Responsibilities
Drive Sales, Productivity, Cross Sell, Cost to Income, profitability and growth of channel.
1. Recruit, Train and Manage team of 200 strong Relationship Manager’s who will be engaged in selling products to existing customers of the bank.
2. Recruit, onboard and train team of Unit managers who will run day to day operations of units.
3. Develop and implement effective sales strategy to achieve business objectives of priority operations.
4. Define and execute recruitment, training and incentive strategy across various levels.
5. Guide, coach and motivate teams across locations for improved performance.
6. Drive productivity of the team.
7. Analyze business numbers to identify opportunities and GAPS for corrective
About AVC
The endeavor of Axis Virtual Centre is to create best in class customer experience through effective use of innovative technology for a sustainable mutually beneficial relationship. As part of AVC team the candidate will lead team of Relationship Manager’s supported by Unit Heads for engaging with HNI Customer’s of the bank. The core objective would be to enhance liability book build engagement with the customer and increase revenue through cross sell of products. An Ideal candidate must have excellent written / oral and communication skills, ability to train and coach team under him on etiquettes of tele / digital conversation through all the three mediums. Should be able to demonstrate usage of smart communication techniques to build engagement with customer. Must have indepth knowledge about various products and services offered by bank. Should be strong in sales and performance management by following sales rhythm and rigor. Be innovative and adaptive to changing market dynamics and educate and drive teams accordingly.
About the Role
Maintains relationships with associated stakeholders including internal and external stakeholders.
Internal - Business, HR, IT, Ops, Risk, Compliance, Marketing. External - Manpower Vendor, Digital agencies, Account Holder’s
Key Responsibilities
Drive Sales, Productivity, Cross Sell, Cost to Income, profitability and growth of channel.
1. Recruit, Train and Manage team of 200 strong Relationship Manager’s who will be engaged in selling products to existing customers of the bank.
2. Recruit, onboard and train team of Unit managers who will run day to day operations of units.
3. Develop and implement effective sales strategy to achieve business objectives of priority operations.
4. Define and execute recruitment, training and incentive strategy across various levels.
5. Guide, coach and motivate teams across locations for improved performance.
6. Drive productivity of the team.
7. Analyze business numbers to identify opportunities and GAPS for corrective
💡 Quick Summary
Seeking a career-building opportunity? The RSM | Insurance position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
