Rsm Location Head | Retail Bank SD

Use Facebook or Google to sign in or register with SimplyHired.Retail Bank Sales and DistributionRetail Bank Sales & Distribution vertical is an agglomeration of various channels responsible for acquiring customers with segment driven relationship model that serves clients across the full spectrum of consumer banking needs. The key channels under this business are Suvidha (Citi@ Work), Affluent, SKY Branch and Service.Role Outline/Job SummaryRegional Sales Manager will head a team of Business Development Managers and Sales Managers who are responsible for acquiring customers across both liabilities and assets for Retail bank. RSM will be responsible for driving acquisition strategy to ensure product level goals are achieved. In addition to acquisition, the incumbent should stay abreast of developments within their own field and contribute to directional strategy.Job DescriptionPOSITION TITLE:Regional Sales ManagerGrade/Level:C12BUSINESS GROUP:Retail BankFUNCTION/GROUP:Global Consumer GroupDEPARTMENT:Retail Bank - Sales & DistributionLOCATION:AhmedabadROLE & RESPONSIBILITIESBusiness/ DepartmentObjectives:Client acquisition growth and wallet deepening through digital engagementCore Responsibilities:Scale up Business - Identify opportunities to expand reach and business footprint. Identify the universe for the location, with corporate of relevance, split, mandate corporates and analyze the sourcing trend, company penetration along with estimated employee strength Market Intelligence - Understand the industry trends and keep an eye on competition strategy w.r.t to sourcing, technology and innovations Scale up Digital - D2C & DAO- Direct to Customer sourcing as per plan and ensure 50% sourcing through Digital account opening process Customer Relationship Deepening; maximize penetration across products, Customer focused need based selling Work on initiatives to improve salary upload, overall balance sheet growth and retention strategy OTC (Own the Corporate) - Deepen penetration and CDM engagement with focus on migration COR (Corporate of Relevance) - Ensure growth in market shareControls1. Monthly reiteration of Dos and Donts and create astrong culture of controls and compliance within the team.2. Keep the team updated on lessons learnt3. Ensure lowest TAT & FTR for the location4. Ensure compliance and integrity of the sales processwith respect to right selling, sourcing and documentation.People :Drive high performance culture amongst the team and create an environment congenial for people to share best practices for the overall growth of the team. Review people performance in a structured / periodical manner and outline a process to review feedback Identify training opportunities and enable trainings to constantly upskill the team. Manage Attrition Discipline in Trainings; Certifications; HR related time lines adherence Ensure adherence to operational risk controls and accuracy of procedures in day to day sales management Identify business risks and engage with all stakeholders in order to correct them and take preventive/corrective action as appropriate.Day-to-Day Responsibilities:As mentioned aboveFinancial/ Budgetary:As per planIndividual Contributor (IC)/ManagerialLeadership roleKey Deliverables:As mentioned abovePercentage of Travel:30% to 40% of the timeRelocation:YESOther:QUALIFICATIONSRequiredPreferredEducation:MBAExperience:10 - 12 yearsCertifications:As per mandatory requirementsSkills:Strong leadership skillsManaged large teamsStrong relationship skillsCollaborative approachSuperior planning, organizing, strategic thinking capabilitiesDigital platform competencyAbility to break complex/abstract goals into small executable partsStrong communication and presentation skillsOther:Strong Executive PresenceORGANIZATIONAL RELATIONSHIPSReports toDirect:Area DirectorMatrix:SupervisesDirect:Sales Managers & Business Development ManagersMatrix:Corporate Sales Suvidha bankersPartnershipsInternal:Product, DM, Marketing, Ops and CBORCExternal:DEVELOPMENTCareer Progression:Citi offers mobility across functions and geographiesCOMPENSATIONBonus/Incentive Eligible:ADDITIONAL NOTES, IF ANYRequisition/ ERMS # _______________________-Job Family Group:Private Client Coverage-Job Family:Franchise Administration-Time Type:Full time-Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting