Job Description
• Monitoring and Processing of Trade finance transactions and manage BAU as per internal and regulatory guidelines.
• Sound knowledge of UCP 600, URC, ISBP, URDG guidelines
• Preferably CDCS certified.
• Knowledge on Nostro Reconciliation and rules pertaining to such Recon.
• Learn and Guide the team on various staff functions, including operations, management viewpoints and organisation’s policies and practices affecting each phase of business.
• Provide support as needed in the various departments, including reporting, making/checking of transactions, creation of PPTs, customer service as needed.
• Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all payment queries and issues promptly.
• The Job will also include internal and external customer meetings, hence should possess strong inter personal, analytical and presentation skills
• Open to work and perform in dynamic environment and under pressure situations, wherein individual skills combine with team's performance to determine the success of the unit.
• Understanding & highlighting the risks in the process, and work on process improvements
• Ensure that the KPI’s and KRI’s are managed and maintained as per the group’s expected standards.
• Capable of managing project level deliverables and targets
• Constantly monitor the productivity of the team, create effective back up & ensure transparent conduct of the employee assessment process.
• Sound knowledge of UCP 600, URC, ISBP, URDG guidelines
• Preferably CDCS certified.
• Knowledge on Nostro Reconciliation and rules pertaining to such Recon.
• Learn and Guide the team on various staff functions, including operations, management viewpoints and organisation’s policies and practices affecting each phase of business.
• Provide support as needed in the various departments, including reporting, making/checking of transactions, creation of PPTs, customer service as needed.
• Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all payment queries and issues promptly.
• The Job will also include internal and external customer meetings, hence should possess strong inter personal, analytical and presentation skills
• Open to work and perform in dynamic environment and under pressure situations, wherein individual skills combine with team's performance to determine the success of the unit.
• Understanding & highlighting the risks in the process, and work on process improvements
• Ensure that the KPI’s and KRI’s are managed and maintained as per the group’s expected standards.
• Capable of managing project level deliverables and targets
• Constantly monitor the productivity of the team, create effective back up & ensure transparent conduct of the employee assessment process.
💡 Quick Summary
Seeking a career-building opportunity? The RTM-Client Service Officer | , IN position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
