SaaS Automation Expert

About Us

At EdgeFlow, we’re revolutionizing how Financial Advisory & Insurance businesses operate. By simplifying complex systems, streamlining workflows, and driving growth, we empower our clients to focus on what truly matters. Our white-glove approach ensures every detail is handled seamlessly from start to finish. Joining EdgeFlow means becoming part of a cutting-edge, collaborative, solutions-driven team dedicated to eliminating frustration, reclaiming time, and delivering impactful results. If you’re ready to make a difference and thrive in a lightning-fast-paced environment, we want to hear from you.

Position Overview

We’re looking for an Automation Expert to lead the design, implementation, and optimization of automated workflows across our business and for our clients. This role is ideal for someone passionate about leveraging technology to improve efficiency, enhance client experiences, and streamline operations. As a key player in our growing team, you’ll work closely with internal stakeholders to identify opportunities for automation, develop scalable solutions, and ensure seamless integration across our platforms and third-party partners.

What You’ll Do
• Workflow Automation: Design, implement, and maintain automated workflows using our current tech stack that includes N8N, Retool, Azure, DigitalOcean, Make, Zapier,
• Process Optimization: Analyze existing processes, identify inefficiencies, and implement automation to enhance productivity and reduce manual work.
• Cross-Functional Collaboration: Work closely with Operations, Client Success, and Product teams to understand their needs and develop tailored automation solutions.
• Integration Management: Ensure seamless integration between various tools, including Retool (no/low code), CRM platforms (Wealthbox,), communication tools (DialPad/Twilio), notetaking apps (Jump) and document automation systems (PandaDoc).
• Technical Support & Troubleshooting: Provide ongoing support for automated workflows, resolve technical issues, and refine processes for continuous improvement.
• Training & Documentation: Develop clear documentation for automated processes and train internal teams on best practices for leveraging automation tools.
• Data & Reporting: Monitor performance of automation solutions, track key metrics, and provide insights for further optimization.
• AI & Innovation: Stay ahead of trends in AI and automation technologies, proactively recommending and implementing new solutions that align with business goals.

What You’ll Bring

Required Skills & Experience
• Experience: 2+ years in automation, workflow engineering, process optimization, or a related field.
• Technical Proficiency: Expertise in tools like N8N, DigitalOcean, Retool, Azure, Make, Zapier, Notion, and other automation platforms. Experience in these is a MUST.
• Problem Solving & Analytical Skills: Ability to assess workflows, identify inefficiencies, and implement scalable automation solutions.
• Systems Integration Experience: Experience working with APIs to connect and enhance system functionality.
• Attention to Detail: Ability to ensure accuracy and reliability in automation workflows and integrations.
• Communication & Collaboration: Strong ability to work cross-functionally and translate business needs into effective automation solutions.
• Time Management & Adaptability: Comfortable managing multiple automation projects in a fast-paced environment.

Bonus Skills & Experience
• Experience with AI-driven automation tools to enhance operational efficiency.
• Familiarity with financial services or insurance industry workflows.
• Knowledge of low-code/no-code development platforms.
• Exposure to machine learning models for predictive automation.

Why Join Us?
• Work Where You Want Policy: Remote across Canada
• Flexible Work Hours: Provides the ability to balance personal commitments with professional growth.
• Culture of Teamwork and Compassion: Be part of a culture that believes in teamwork, collaboration, continuous improvement, and leading with compassion.
• Growth Opportunities: Be a key driver of our growth and success—both for EdgeFlow and our clients. At our fast-growing startup, your contributions will directly shape our future, and as we scale, so will your opportunities to learn, grow, and thrive!

Recruitment Process

Candidates are encouraged to apply to us directly as applications are not reviewed on Indeed. Please follow this link to apply: https://woolly-crystal-57a.notion.site/1+88+8dd7daa81718a40cedafb+1e11b?pvs=105

Job Type: Full-time

Pay: $28.00-$34.00 per hour

Benefits:
• Casual dress
• Flexible schedule
• Paid time off
• Work from home

Schedule:
• 8 hour shift

Experience:
• Tech or Start-Up: 1 year (required)
• AI: 1 year (required)

Canada
Alberta
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