Jobresponsibility 1 Identify walkin customers at store and convert as painting business 2 At home consultation Product Shade selection support and quotation sharing 3 Coordinate with the painting contractor and give work schedule 4 Supervision of WorkinProgress Sites 5 Ensure prompt payment collection from the customers as per defined payment terms 6 Ensure work is completed as per customer expectation with good Net Promoter Score 7 Bike mandatory 8 Sales Job ECA will be allocated at local dealer counter The ECA is to approach the consumers who walkin to the store and inquire about their painting requirements The consumers who already have a contractor for executing the painting job need to be pitched only the colour Consultancy colour Visualization Royale Play Design Stencil Signature Ext Wall Art on the Ezycolour Kiosk Booklet and taken through it the consumers who dont have a contractor for executing the painting job need to be pitched the Paint Right Service apart from colour Consultancy colour Visualization on the Ezycolour Kiosk As part of the Paint Right Service the ECA needs to visit the consumer at his house at the appointment date time On the first visit the ECA is to do Site Evaluation and Site Measurement using the Paint Right Evaluation Kit fill the Site Evaluation Site Measurement formats and hand them over to the consumer Post the same the ECA is to provide Product Consultancy based on the Site Evaluation Up selling Special Effects Luxury Emulsions and Cross Selling Smart Care Wood finishes would be the priority in Product Consultancy After product consultancy the ECA shows the profiles of Ezy colour Trained Contractors along with their contact numbers OR pitches the Complete Painting Service as per the Dealer Capability In case the consumer wants to go for Complete Painting Service the ECA can show the Rate Card the Terms Conditions of the Service and ask the consumer to speak with the dealer for taking it forward ECA has to do the recce track and maintain potential upcoming painting sites and consumer details nearby his local shop The ECA will visit the consumer housefor Site Supervision at least once or more as agreed upon with the dealer while the site is in WorkInProgress stage There might be a final Site Closure visit after the completion of work as agreed upon with the dealer The ECA will have to fill the daily Work Report for every day of the week and share the same with the Team Leader every Saturday without fail