Description
Job Title ECA Department
Reporting to Divisional Retail Executive Grade Off Role
Based out of dealer shop in _______
Jobs Reporting Into Senior Officer Location/Unit location / City
Role Description
Job Purpose
Evaluation Kit, fill the Site Evaluation & Site Measurement formats and hand them over to the consumer.
Post the same, the ECA is to provide Product Consultancy based on the Site Evaluation. Up selling
(Special Effects, Luxury Emulsions) and Cross Selling (Smart Care, Wood finishes) would be the priority in Product Consultancy.
Main Responsibilities:
After product consultancy, the ECA shows the profiles of Ezycolour Trained Contractors along with their contact numbers OR pitches the Complete Painting Service as per the Dealer Capability.In case the consumer wants to go for Complete Painting Service, the ECA can show the Rate Card, the Terms & Conditions of the Service and ask the consumer to speak with the dealer for taking it forward.ECA has to do the recce, track and maintain potential upcoming painting sites and consumer details nearby his local shopThe ECA will visit the consumer house for Site Supervision at least once or more (as agreed upon with the dealer) while the site is in Work-In-Progress stage. There might be a final Site Closure visit after the completion of work (as agreed upon with the dealer).The ECA will have to fill the Daily Work Report for every day of the week and share the same with the Team Leader every Saturday without fail.
Other responsibilities: Daily updates of all activities on the CA app
Co-ordinate with contractors and ensure their attendance in all contractor training programs organized by asian paints.
Scope of Work
Finalisation of painting estimates as per rate cards and in consultation with store owner. a) Financial Scope (Range of financial spend): Timely collection and immediate reporting of any deviations in pre-decided payment schedule
Cash handling by CA is strictly not allowed
b) People Management Scope *Appointment of contractors from the panel for execution of painting work at customer site
(Range of no. of Direct/ Indirect * Supervision to ensure adherence to Asian paints recommendation systems and procedures
Reports):
c) Geography Coverage
As per the sites of the customers who are visiting the stores for consultations ( subject to limitation
(Country-wide/ State-wide /
of area under local municipal corporation / Nagar Parishad or similar bodies under whose jurisdiction
Area-wide)
store is located)
d) Corporate Coverage
(Company-wide / Business Unit
or Function-wide /
Subfunctionwide / Other):
NA
Key Interactions
Internal Store owner, Colour consultant, Team leader, Trainer, Senior Officer, Divisional Retail Executive,
Sales Officer, Area Manager, TOs
External
Customers, contractors, other influencers
Role Requirements / Specifications
Essential :
Graduate (Any stream) with minimum 50%The graduation must be through a full time and regular day courseEngineers will not be consideredAge less than 25 Years. Gender : Male
Qualifications Should be an Indian citizen
Desired :
MBA with specialisation in marketing
Essential :
Not required / Freshers can be considered
Previous Experience Desired :
1 year sales or services experience in construction, paint or allied industries.Fluency in English, Hindi & local languageExcellent communication and people skills
Functional Competencies High orientation for customer servicing and customer delight.
Willingness to work in a retail environment and engage with clients across age and income groups for 8.5 hours a day and 6 days in a weekFollow grooming and etiquette standards at all times while on duty
Develop a healthy working environment for co-workers and effectively contribute in any
teambased tasks
Behavioral Competencies
Be diligent and ensure timely attendance / completion of all programs and modules designed by
asian paints for training and development of customer associates.
Should have a two wheeler with valid driving licence.
Job Types: Full-time, Fresher
Salary: ₹15,202.79 - ₹20,853.28 per month
Benefits:
Paid time offProvident Fund
Shift:
Day shift
Supplemental pay types:
Commission payPerformance bonusQuarterly bonus
Ability to commute/relocate:
Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Sales: 1 year (Required)Marketing: 1 year (Preferred)
Language:
English (Preferred)
Speak with the employer
+91-XXXXXXXXXX