Job Description
Overview
We are seeking a proactive and detail-oriented Warehouse and Customer Service Assistant to support our daily operations. This role is essential in ensuring smooth warehousing including loading and unloading bulky furniture. Must posses efficient communication skills, documentation, and contributing to the overall efficiency of our team. the ideal candidate must be able to heavy lifting, they would be responsible for packing, shifting, arranging and lifting furniture with equipment while ensuring no damage occurs to the items or property. Work independently and or equipment to safely load and unload a few skids each week often navigating the warehouse, using tools and protect wrap items where necessary.
Key Responsibilities
Physical Lifting: Safely lift and move heavy, bulky furniture (beds, mattresses, tables) and boxes, often requiring lifting over 50-250 pounds repeatedly.
Packing and Protection: Wrap furniture in protective pads, pack fragile items, and secure items in the vehicle using straps to prevent shifting.
Safe Handling: Protect flooring, walls, and woodwork by laying down floor runners and covering surfaces before moving items.
Loading/Unloading: Strategically load trucks by placing heavy items on the bottom and arranging items for efficiency and safety.
Inventory Control: Take inventory of items and check for pre-existing damage, ensuring all items are accounted for upon delivery.
Assist in coordinating daily operational activities including sales
Support inventory management, including tracking orders, shipment etc.
Prepare and organize documents, reports as needed
Collaborate with team members to streamline processes and improve workflow efficiency
Handle incoming inquiries and direct them effectively
Perform general administrative duties such as data entry, filing, and correspondence management
Job Requirements & Skills
Physical Strength & Stamina: Ability to perform heavy manual labor repeatedly.
Technique: Knowledge of safe lifting practices (using legs, not back) and proper handling techniques to avoid injury.
Teamwork: Strong collaboration skills to work efficiently with other movers in tight spaces.
Professionalism: Punctual, polite, and respectful of client belongings.
Licensing: A valid driver's license is often beneficial
Strong organizational skills with attention to detail
Prior experience in warehousing required
Prior sales and Customer service experience would be an asset but not required
Ability to move furniture and operate manual warehouse assistive devices like, Pallet Jack, Dollies etc.
Must be able to lift and shift heavy skids with the help of equipment from the containers a few times a week.
Must be able to load customer deliveries of furniture and or Mattresses on daily basis.
Regularity in attendance and punctuality is essential
Efficient English communication skills, both written and verbal
Ability to multitask and prioritize responsibilities effectively
Proficiency in Microsoft Office Suite (Word, Excel, google sheets)
Basic understanding of office procedures and administrative practices would be an asset
Ability to work independently as well as part of a team
A positive attitude and willingness to learn about operational processes
Requirements
Strong organizational skills with attention to detail
Prior experience in warehousing required
Prior sales and Customer service experience would be an asset but not required
Ability to move furniture and operate manual warehouse assistive devices like, Pallet Jack, Dollies etc.
Must be able to lift and shift heavy skids with the help of equipment from the containers a few times a week.
Must be able to load customer deliveries of furniture and or Mattresses on daily basis.
Regularity in attendance and punctuality is essential
Efficient English communication skills, both written and verbal
Ability to multitask and prioritize responsibilities effectively
Proficiency in Microsoft Office Suite (Word, Excel, google sheets)
Basic understanding of office procedures and administrative practices would be an asset
Ability to work independently as well as part of a team
A positive attitude and willingness to learn about operational processes
Pay: $18.00-$25.00 per hour
Expected hours: 30.0 – 40.0 per week
Work Location: In person
Application deadline: 2026-04-10
We are seeking a proactive and detail-oriented Warehouse and Customer Service Assistant to support our daily operations. This role is essential in ensuring smooth warehousing including loading and unloading bulky furniture. Must posses efficient communication skills, documentation, and contributing to the overall efficiency of our team. the ideal candidate must be able to heavy lifting, they would be responsible for packing, shifting, arranging and lifting furniture with equipment while ensuring no damage occurs to the items or property. Work independently and or equipment to safely load and unload a few skids each week often navigating the warehouse, using tools and protect wrap items where necessary.
Key Responsibilities
Physical Lifting: Safely lift and move heavy, bulky furniture (beds, mattresses, tables) and boxes, often requiring lifting over 50-250 pounds repeatedly.
Packing and Protection: Wrap furniture in protective pads, pack fragile items, and secure items in the vehicle using straps to prevent shifting.
Safe Handling: Protect flooring, walls, and woodwork by laying down floor runners and covering surfaces before moving items.
Loading/Unloading: Strategically load trucks by placing heavy items on the bottom and arranging items for efficiency and safety.
Inventory Control: Take inventory of items and check for pre-existing damage, ensuring all items are accounted for upon delivery.
Assist in coordinating daily operational activities including sales
Support inventory management, including tracking orders, shipment etc.
Prepare and organize documents, reports as needed
Collaborate with team members to streamline processes and improve workflow efficiency
Handle incoming inquiries and direct them effectively
Perform general administrative duties such as data entry, filing, and correspondence management
Job Requirements & Skills
Physical Strength & Stamina: Ability to perform heavy manual labor repeatedly.
Technique: Knowledge of safe lifting practices (using legs, not back) and proper handling techniques to avoid injury.
Teamwork: Strong collaboration skills to work efficiently with other movers in tight spaces.
Professionalism: Punctual, polite, and respectful of client belongings.
Licensing: A valid driver's license is often beneficial
Strong organizational skills with attention to detail
Prior experience in warehousing required
Prior sales and Customer service experience would be an asset but not required
Ability to move furniture and operate manual warehouse assistive devices like, Pallet Jack, Dollies etc.
Must be able to lift and shift heavy skids with the help of equipment from the containers a few times a week.
Must be able to load customer deliveries of furniture and or Mattresses on daily basis.
Regularity in attendance and punctuality is essential
Efficient English communication skills, both written and verbal
Ability to multitask and prioritize responsibilities effectively
Proficiency in Microsoft Office Suite (Word, Excel, google sheets)
Basic understanding of office procedures and administrative practices would be an asset
Ability to work independently as well as part of a team
A positive attitude and willingness to learn about operational processes
Requirements
Strong organizational skills with attention to detail
Prior experience in warehousing required
Prior sales and Customer service experience would be an asset but not required
Ability to move furniture and operate manual warehouse assistive devices like, Pallet Jack, Dollies etc.
Must be able to lift and shift heavy skids with the help of equipment from the containers a few times a week.
Must be able to load customer deliveries of furniture and or Mattresses on daily basis.
Regularity in attendance and punctuality is essential
Efficient English communication skills, both written and verbal
Ability to multitask and prioritize responsibilities effectively
Proficiency in Microsoft Office Suite (Word, Excel, google sheets)
Basic understanding of office procedures and administrative practices would be an asset
Ability to work independently as well as part of a team
A positive attitude and willingness to learn about operational processes
Pay: $18.00-$25.00 per hour
Expected hours: 30.0 – 40.0 per week
Work Location: In person
Application deadline: 2026-04-10
💡 Quick Summary
Seeking a career-building opportunity? The Sales and operations assistant position is now open for candidates interested in the Back Office Jobs sector. This role in Edmonton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
