Job Description
COMPANY OVERVIEW:
Club Pilates is the world’s largest and fastest growing Pilates company. Our studio is a high-end boutique fitness gym which focus on quality reformer pilates classes that cater to individuals at all fitness levels. With over 1,000 locations in North America, we are devoted to making Pilates mainstream and accessible, emphasizing community and individual growth. Club Pilates York Region stands as a top-performing and rapidly growing district, proudly honoured with an award for #1 in sales at the 2026 annual worldwide conference. For more about us, visit www.clubpilates.com.
POSITION:
The purpose of the Sales Associate is to assist with new membership sales. In addition, they also assist with front desk responsibilities and customer service for active members. We have a great training & mentorship program that will teach you everything that there is to know!
While this posting is for Sales Associates, since Club Pilates continues to rapidly expand, there are additional promotion opportunities available from this role into Senior Sales Associate, Assistant General Manager, and General Manager.
REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
Good computer skills with ability to learn and use our proprietary software system
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Previous sales experience highly recommended
RESPONSIBILITIES:
Execute the sales process of lead management, follow-up, and close
Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota
Participate in special events (health fairs, grand openings, marathons, and community events) to promote the club
Maintain cleanliness of the club
Assumes responsibility for developing selling skills
Other duties as assigned
COMPENSATION & PERKS:
This position offers a very competitive hourly rate + commission
Combined pay is expected to average between $20-25 an hour
Commission paid on all membership and retail sales
Growth opportunities to management positions
Discount on all items from the retail shop
Free membership + unlimited pilates classes at the club!
Job Type: Part-time
Pay: $1+.00-$26.00 per hour
Benefits:
On-site parking
Paid time off
Store discount
Shift:
4 hour shift
8 hour shift
Afternoon shift
Day shift
Evening shift
Morning shift
Work days:
Monday to Friday
Weekends as needed
Ability to commute/relocate:
Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
Given that this role demands outstanding customer service and the ability for you to sell, could you share which aspects of your personality or previous experiences make you particularly well-suited the Sales Associate position?
Experience:
customer service: 2 years (required)
sales: 2 years (required)
Work Location: In person
Club Pilates is the world’s largest and fastest growing Pilates company. Our studio is a high-end boutique fitness gym which focus on quality reformer pilates classes that cater to individuals at all fitness levels. With over 1,000 locations in North America, we are devoted to making Pilates mainstream and accessible, emphasizing community and individual growth. Club Pilates York Region stands as a top-performing and rapidly growing district, proudly honoured with an award for #1 in sales at the 2026 annual worldwide conference. For more about us, visit www.clubpilates.com.
POSITION:
The purpose of the Sales Associate is to assist with new membership sales. In addition, they also assist with front desk responsibilities and customer service for active members. We have a great training & mentorship program that will teach you everything that there is to know!
While this posting is for Sales Associates, since Club Pilates continues to rapidly expand, there are additional promotion opportunities available from this role into Senior Sales Associate, Assistant General Manager, and General Manager.
REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
Good computer skills with ability to learn and use our proprietary software system
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Previous sales experience highly recommended
RESPONSIBILITIES:
Execute the sales process of lead management, follow-up, and close
Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota
Participate in special events (health fairs, grand openings, marathons, and community events) to promote the club
Maintain cleanliness of the club
Assumes responsibility for developing selling skills
Other duties as assigned
COMPENSATION & PERKS:
This position offers a very competitive hourly rate + commission
Combined pay is expected to average between $20-25 an hour
Commission paid on all membership and retail sales
Growth opportunities to management positions
Discount on all items from the retail shop
Free membership + unlimited pilates classes at the club!
Job Type: Part-time
Pay: $1+.00-$26.00 per hour
Benefits:
On-site parking
Paid time off
Store discount
Shift:
4 hour shift
8 hour shift
Afternoon shift
Day shift
Evening shift
Morning shift
Work days:
Monday to Friday
Weekends as needed
Ability to commute/relocate:
Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
Given that this role demands outstanding customer service and the ability for you to sell, could you share which aspects of your personality or previous experiences make you particularly well-suited the Sales Associate position?
Experience:
customer service: 2 years (required)
sales: 2 years (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Sales Associate position is now open for candidates interested in the Counter Sales Jobs sector. This role in Richmond Hill offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
