Sales Associate

The Sales Associate is accountable for achieving daily personal sales results and customer service standards while following our Fundamental Selling Skills program and meeting key performance indicators. They will also assist the Store Management Team in maintaining all operations of the store.

Job Duties:

Meet or exceeds daily personal sales goals and key performance (KPIs) indicators

Uses Fundamental Selling Skills to provide an outstanding customer experience

Delivers Customer Service standards ensuring an excellent customer experience is provided at all times

Promotes Campaign Goals

Sells Northern as a brand by using all product knowledge and the Northern name

Processes Customer purchases quickly and accurately at cash register

Demonstrates open, respectful and courteous communication

Follows Company directives and initiatives and works in a safe and secure manner

Assists in store visual layouts and maintains visual standards

Assists in preparation of product

Performs various tasks to ensure a neat, clean and well-presented store

Performs other duties as assigned

Requirements:

Retail Sales/Customer Service experience in a specialty store, preferably apparel

Proven ability to attain or exceed sales goals (KPIs)

Passionate about fashion and proven ability to build outfits for customers

Demonstrates initiative and works well with a productive team

Flexible; able to work flexible hours to match business needs including evenings and weekends

Ability to adapt to the needs of the customer and store team

Builds relationships, trust and loyalty

Strong communication skills

Ability to work independently with confidence