• Customer Support: Provide excellent customer service by addressing inquiries, resolving issues, and assisting customers with their orders or requests.
• Order Processing: Process sales orders accurately and efficiently, ensuring that all details are recorded correctly and that orders are fulfilled promptly.
• Sales Team Assistance: Support the sales team with administrative tasks such as preparing sales reports, maintaining customer databases, and managing sales documentation.
• Communication: Facilitate communication between the sales team, customers, and other departments within the organization, ensuring that information flows smoothly.
• Quotation and Pricing: Prepare and send price quotations to potential customers and assist in pricing strategies to remain competitive in the market.