Job Description
Bausch + Lomb Corporation, (NYSE/TSX: BLCO), is solely dedicated to protecting and enhancing the gift of sight for millions of people around the world from the moment of birth through every phase of life. Our mission is simple yet powerful: Helping you see better to live better.
The company is one of the best-known and most respected healthcare brands in the world, offering the widest and finest range of eye health products including contact lenses and lens care products, pharmaceuticals, intraocular lenses, and other eye surgery products.
Our highest priority is the well-being of the people we serve. By listening to our customers and patients, by constantly honing our innovation edge, by executing with integrity and excellence, we strive to earn the trust of our partners and stakeholders.
Over the last 167 years, Bausch + Lomb has become a global hallmark for innovation and quality. Our talented and motivated colleagues work relentlessly to invent new materials, engineer new technologies, and ultimately bring new innovations to help people see better to live better.
JOB DESCRIPTION
JOB TITLE
SALES & CUSTOMER RELATIONS MANAGER
BAND
Level 15
BUSINESS UNIT / FUNCTION
Surgical
LOCATION
Within India as defined by Business
OBJECTIVES/
PURPOSE OF JOB
To maximize sales of Surgical equipment in designated markets & customers, in order to meet revenue and profitability targets through effective branding, distribution.
KEY ACTIVITIES/
RESPONSIBILITIES
+ Selling of Surgical IOLs in accordance with budgeted objectives and obtain maximum revenue and volume in relation to preset standards. Meet monthly & annual targets.
+ To identify new locations & outlets and act as liaison between the company & customer.
+ Execute marketing plans to achieve sales targets unit wise & product wise.
+ Develop new & existing accounts to get maximum business.
+ Educate doctors and staff personnel of the proper handling and leading of IOLs.
+ Provide continuous support to relevant doctors and staff via site visits or email / phone interface till closure of deals.
+ Build relationship to ensure that customer needs are taken care of and B&L product usage is increased.
+ Assist in the preparation and operation of trade shows, conventions & clinical meetings.
+ Monitor opportunities of business generation and competitors’ activities; provide timely reports on competitor activities.
+ Prepare and submit all relevant reports pertaining to daily calls, target achievement and joint field units.
+ Ensure 100% compliance on bundled deals in coordination of cataract team.
+ Work closely with equipment team to build a robust lead list for equipment.
+ Ensure Receivables and Collections as per plan to contribute to the Company‘s bottom line.
+ Coordinate with Service Team to ensure Surgical customer satisfaction.
+ Competent to discuss Surgical equipment to establish the value of the product.
SUPERVISE DIRECT REPORTS
No
SCOPE OF POSITION
+ Sales volume responsibility as per target
KEY RELATIONSHIPS
KOL (Key Opinion Leader), Ophthalmologist, OT Staff etc.
QUALIFICATIONS/
TRAINING
+ Science Graduate (Electronics Engineer preferred) – diplomas also can be considered.
+ Preferably trained in a medical, scientific, technical field.
+ MBA preferred.
EXPERIENCE
+ 8-10 years of experience
+ Preferably selling capital equipment in any Surgical & Medical Devices companies
Approved by:
Aarti Kohli – Director HR
Signature :
Date:
Approved by:
Dhatchinamurthy K - Surgical Business Unit Manager – India & Srilanka
Signature:
Date:
The masculine is used in this publication without prejudice for the sake of conciseness.
Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on reques
The company is one of the best-known and most respected healthcare brands in the world, offering the widest and finest range of eye health products including contact lenses and lens care products, pharmaceuticals, intraocular lenses, and other eye surgery products.
Our highest priority is the well-being of the people we serve. By listening to our customers and patients, by constantly honing our innovation edge, by executing with integrity and excellence, we strive to earn the trust of our partners and stakeholders.
Over the last 167 years, Bausch + Lomb has become a global hallmark for innovation and quality. Our talented and motivated colleagues work relentlessly to invent new materials, engineer new technologies, and ultimately bring new innovations to help people see better to live better.
JOB DESCRIPTION
JOB TITLE
SALES & CUSTOMER RELATIONS MANAGER
BAND
Level 15
BUSINESS UNIT / FUNCTION
Surgical
LOCATION
Within India as defined by Business
OBJECTIVES/
PURPOSE OF JOB
To maximize sales of Surgical equipment in designated markets & customers, in order to meet revenue and profitability targets through effective branding, distribution.
KEY ACTIVITIES/
RESPONSIBILITIES
+ Selling of Surgical IOLs in accordance with budgeted objectives and obtain maximum revenue and volume in relation to preset standards. Meet monthly & annual targets.
+ To identify new locations & outlets and act as liaison between the company & customer.
+ Execute marketing plans to achieve sales targets unit wise & product wise.
+ Develop new & existing accounts to get maximum business.
+ Educate doctors and staff personnel of the proper handling and leading of IOLs.
+ Provide continuous support to relevant doctors and staff via site visits or email / phone interface till closure of deals.
+ Build relationship to ensure that customer needs are taken care of and B&L product usage is increased.
+ Assist in the preparation and operation of trade shows, conventions & clinical meetings.
+ Monitor opportunities of business generation and competitors’ activities; provide timely reports on competitor activities.
+ Prepare and submit all relevant reports pertaining to daily calls, target achievement and joint field units.
+ Ensure 100% compliance on bundled deals in coordination of cataract team.
+ Work closely with equipment team to build a robust lead list for equipment.
+ Ensure Receivables and Collections as per plan to contribute to the Company‘s bottom line.
+ Coordinate with Service Team to ensure Surgical customer satisfaction.
+ Competent to discuss Surgical equipment to establish the value of the product.
SUPERVISE DIRECT REPORTS
No
SCOPE OF POSITION
+ Sales volume responsibility as per target
KEY RELATIONSHIPS
KOL (Key Opinion Leader), Ophthalmologist, OT Staff etc.
QUALIFICATIONS/
TRAINING
+ Science Graduate (Electronics Engineer preferred) – diplomas also can be considered.
+ Preferably trained in a medical, scientific, technical field.
+ MBA preferred.
EXPERIENCE
+ 8-10 years of experience
+ Preferably selling capital equipment in any Surgical & Medical Devices companies
Approved by:
Aarti Kohli – Director HR
Signature :
Date:
Approved by:
Dhatchinamurthy K - Surgical Business Unit Manager – India & Srilanka
Signature:
Date:
The masculine is used in this publication without prejudice for the sake of conciseness.
Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on reques
💡 Quick Summary
Seeking a career-building opportunity? The Sales Customer Relations Manager position is now open for candidates interested in the Counter Sales Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
