Job Description
Job description:
Designation: Sales & Customer Relationship Executive (Only Chennai Candidates)
Roles and Responsibilities:
• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.
Key Skills
• English communication skills - Oral, Telephonic and Written
• Pleasant and sweet temperament
• Systematic follow ups with customers
• 0-2 Years of experienced candidates can apply
Job Types: Full-time, Permanent
Pay: Up to ₹30,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Ability to commute/relocate:
• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Bachelor's (Preferred)
Experience:
• Customer support: 1 year (Preferred)
Language:
• English (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Sales & Customer Relationship Executive position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.
