Job Description
Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.
PRIMARY DUTIES
• Administer SFDC to maintain clean and up-to-date data to ensure the data in our CRM tool reflects the same data we have in our enterprise resource planning (ERP) and business intelligence (BI) systems. This will include setting up accounts and users, mass data loads, and other system administration tasks.
• Manage the process to ensure new customers loaded into the ERP system are also loaded into the CRM tool
• Update records and data in the CRM when there are organizational changes.
• When required, run training sessions on how to use (SFDC) for new employees or to the existing commercial teams to improve the understanding, knowledge, and general use of SFDC.
• Help develop CRM and Sales Excellence training videos for on-line and self-learning initiatives.
• Collaborate on the quarterly Sales Excellence newsletter
• Collaborate on other relevant global sales excellence programs.
EMPLOYEES SUPERVISED
No Direct reports
BUDGETARY/FINANCIAL ACCOUNTABILITY
N/A
RELATIONSHIPS INTERNAL/EXTERNAL
• Fuller Salesforce admins team
• All sales channels and teams in HHC
• Financial teams (Financial Business Partners), Financial Planning and analysis team (FP&A)
• Other internal areas (Pricing, Product Management, Marketing)
MINIMUM REQUIREMENTS
• BA or equivalent educational qualifications or relevant work experience
• Fluency in English both verbally and in written form
• Strong face-to-face and virtual communication skills
• Very good team player
• Flexible, open-minded, organized
• Experience with reporting tools including Microsoft Excel
• Able to work autonomously with minimal guidance in a fast-paced environment
• Travel and support to Sales Excellence events may be required
PREFERRED QUALIFICATIONS
• Previous experience in Salesforce CRM is an advantage
• Knowledge of the adhesive industry and HBF market segments and sales channels
LOCATION
Pune, India
At Fuller, we are proud to be an Equal Opportunity Employer and are committed to providing all applicants and employees with equal employment opportunity. We subscribe to the Office of Federal Contract Compliance Programs (OFCCP) policy of employing and promoting individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, ****** orientation, gender identity or expression, marital status, citizenship status, or any other protected classification
PRIMARY DUTIES
• Administer SFDC to maintain clean and up-to-date data to ensure the data in our CRM tool reflects the same data we have in our enterprise resource planning (ERP) and business intelligence (BI) systems. This will include setting up accounts and users, mass data loads, and other system administration tasks.
• Manage the process to ensure new customers loaded into the ERP system are also loaded into the CRM tool
• Update records and data in the CRM when there are organizational changes.
• When required, run training sessions on how to use (SFDC) for new employees or to the existing commercial teams to improve the understanding, knowledge, and general use of SFDC.
• Help develop CRM and Sales Excellence training videos for on-line and self-learning initiatives.
• Collaborate on the quarterly Sales Excellence newsletter
• Collaborate on other relevant global sales excellence programs.
EMPLOYEES SUPERVISED
No Direct reports
BUDGETARY/FINANCIAL ACCOUNTABILITY
N/A
RELATIONSHIPS INTERNAL/EXTERNAL
• Fuller Salesforce admins team
• All sales channels and teams in HHC
• Financial teams (Financial Business Partners), Financial Planning and analysis team (FP&A)
• Other internal areas (Pricing, Product Management, Marketing)
MINIMUM REQUIREMENTS
• BA or equivalent educational qualifications or relevant work experience
• Fluency in English both verbally and in written form
• Strong face-to-face and virtual communication skills
• Very good team player
• Flexible, open-minded, organized
• Experience with reporting tools including Microsoft Excel
• Able to work autonomously with minimal guidance in a fast-paced environment
• Travel and support to Sales Excellence events may be required
PREFERRED QUALIFICATIONS
• Previous experience in Salesforce CRM is an advantage
• Knowledge of the adhesive industry and HBF market segments and sales channels
LOCATION
Pune, India
At Fuller, we are proud to be an Equal Opportunity Employer and are committed to providing all applicants and employees with equal employment opportunity. We subscribe to the Office of Federal Contract Compliance Programs (OFCCP) policy of employing and promoting individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, ****** orientation, gender identity or expression, marital status, citizenship status, or any other protected classification
💡 Quick Summary
Seeking a career-building opportunity? The Sales Excellence Specialist position is now open for candidates interested in the Counter Sales Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
