Job Description
Industry – Freight forwarding industry
Experience – 1 to 5 yrs in (Ocean Freight forwarding)
Department – Sales & Business Development
Salary maximum – 15 Lac.
contact email ID - [email protected]
Primary Position Objectives
• To Develop and manage a group of Key Accounts to achieve designated sales targets by implementing appropriate and unique strategies for these Key Accounts.
• Work closely with various business departments to maintain and further develop the relationships with the Key Accounts.
• Manage the consumer’s account planning cycle and ensures that the client’s needs and expectations are met by the business.
• The sales incumbent is responsible for the achievement of sales targets and revenue Targets
Key Responsibilities
• Account Management & Maintenance:
• Prepare a business plan for the upcoming Financial Year
• Identify and connect with the potential customer base
• Manager Sales are tasked primarily with managing and maintaining the key client accounts.
• Maintains knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service and motivate key accounts to stay with the business. clarifying, and validating the customers’ needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards.
• Regularly follows up with the customers regarding business and timely collections of the business’s products to obtain feedback on their level of satisfaction and note areas of sales performance improvement.
• The sales Manager leads solution development for the identified improvement areas, understand the logistics chain for key Account customers, and creates value-driven solutions for the customers across the businesses.
• Own and develop the Annual Marketing Plan
• Responsible for Business Development plans and budgets to achieve targets on volume
• In-depth knowledge sharing of the EXIM industry landscape and a clear understand of our competitors across major focus regions.
• Own & manage all Customer Relations including setting up an efficient customer service process in all the departments that deal with customers.
• Develop and Implement Customer Management Tools to ensure high Quality of customer service
QUALIFICATIONS & COMPETENCIES
• Post-graduate preferably with a Masters Management Degree / Diploma in Business Management from a reputed Institution.
• Minimum of 1+ years of experience in Commercial or Sales functions in a FTWZ/ SEZ / Logistics / Freight Forwarding Company or in the Supply Chain Management dept. of Major MNC’s.
• Exceptional communication skills backed by strong listening skills to understand underlying customer needs tap hidden opportunities and make a compelling case within and outside the organization for new product/revenue streams.
• Knowledge of client, Customs and regulatory requirements.
• Excellent ability to push the envelope to meet stretch commercial targets and budgets.
• Good interpersonal skills, excellent team-building capabilities, planning, coordination, and decision-making skills.
• Develop the required and suitable products and pricing process for an integrated solution sale across the portfolio. develop products that could be then sold to the wider market and scaled up
• Play a key role in setting up a control tower to service clients across the portfolio
• Maintains an updated sales funnel and participates in regular sales reviews, maintains data and information relevant to key accounts for the purpose of conducting analyses that influence account-specific decision-making.
• Responsible for ensuring profitable sales volume and strategic objective targets are met for the assigned accounts. He is also responsible for assessing
💡 Quick Summary
Seeking a career-building opportunity? The Sales Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
