Job Description
Diligence Outsourcing is a Lead Generation company specializing in Lead generation for Law firms. Our major focus is on Mass Tort, Medical Malpractice, and Personal Injury lawsuits and high-quality leads lead generation using all platforms. We are working on generating Legal Retainers on a level that makes the case acquisition process smooth with help of a law firm. Our main objective is to provide qualified & genuine leads to Law firms working on Mass Torts involving Toxic Exposure, Unsafe Pesticides, Defective Medical devices, hazardous Drugs, and Personal Injury Lawsuits.
The Role
Your responsibilities will include:
• Developing and managing a portfolio of Key Accounts.
• Achieving monthly sales targets by identifying and developing new customers.
• Ensuring high levels of customer satisfaction as well as upsell and cross-sell potential within existing customers to maximize share of wallet.
• Coordinating pre-sales and post-sales follow-up.
• Achieving and exceeding weekly and monthly KPIs.
• Building strong and collaborative relationships with other internal stakeholders.
• Monitoring market trends and providing regular competitor feedback.
• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
Ideal Profile
Skills required:
• You have at least 1 year of experience in a Customer Service, Sales (B2C), or Telesales role, ideally within the Telecommunications industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are highly goal driven and work well in fast-paced environments
• You are adaptable and thrive in changing environments
• You pay strong attention to detail and deliver work that is of a high standard
What's on Offer?
• Work alongside & learn from best in class talent
• Flexible working options
• Opportunity within a company with a solid track record of performance
The Role
Your responsibilities will include:
• Developing and managing a portfolio of Key Accounts.
• Achieving monthly sales targets by identifying and developing new customers.
• Ensuring high levels of customer satisfaction as well as upsell and cross-sell potential within existing customers to maximize share of wallet.
• Coordinating pre-sales and post-sales follow-up.
• Achieving and exceeding weekly and monthly KPIs.
• Building strong and collaborative relationships with other internal stakeholders.
• Monitoring market trends and providing regular competitor feedback.
• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
Ideal Profile
Skills required:
• You have at least 1 year of experience in a Customer Service, Sales (B2C), or Telesales role, ideally within the Telecommunications industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are highly goal driven and work well in fast-paced environments
• You are adaptable and thrive in changing environments
• You pay strong attention to detail and deliver work that is of a high standard
What's on Offer?
• Work alongside & learn from best in class talent
• Flexible working options
• Opportunity within a company with a solid track record of performance
💡 Quick Summary
Seeking a career-building opportunity? The Sales Executive position is now open for candidates interested in the MIS Executive sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
