Job Description
Lead Nurturing & Conversion:
• Conduct outbound phone calls to engage leads and provide information about our courses, services, and benefits.
• Address inquiries and concerns, guiding leads through the decision-making process.
· Ensure timely follow-up and engagement with leads to maximize conversion rates.
· Track and report on lead conversion metrics and KPIs.
• Maintain a record of all communications and interactions with leads.
Data Management:
• Analyze lead data and campaign performance to identify trends and areas for improvement.
• Generate reports and insights to create marketing and sales strategies.
CRM Management:
• Utilize Customer Relationship Management (CRM) software to manage and organize leads, communications, and interactions.
• Keep CRM data up-to-date and accurate.
Collaboration:
• Collaborate with the marketing team to create targeted marketing content and campaigns.
• Work closely with the teams to align lead generation efforts with sales objectives.
• Stay updated on industry trends and competitor strategies to refine our approach.
• Identify and research potential leads generating opportunities through various online channels, including social media, websites, forums, and industry-specific platforms.
· Any other activity allied to the business that the management may want to be added.
Immediate joiners are preferred
Interested candidates share their CV at hr1@hroc.in & hr@hroc.in along with CTC & notice period
💡 Quick Summary
Seeking a career-building opportunity? The Sales Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
