Job Description

Roles and Responsibilities

Deep rural distribution is a unique business model of ElasticRun wherein the kirana stores are onboarded onto our network and we unlock the direct reach of brands to rural consumers at their doorstep. Our range of products include FMCG, Commodities, general Merchandise & finance/credit solutions to the retailers through various schemes.

Such a vast network of business requires independent contractors to work on behalf of ElasticRun in these rural markets.

CRITERIA FOR SELECTION OF CONTRACTORS:

Age: Above 18 years

Qualification: Minimum 12th passed & above

Experience: Minimum 2 years of valid experience in field sales or in distribution

Minimum Requirement: Contractor should have their own two-wheeler with valid driving license

Contractor to have android smart phones of the prescribed specification to be able to render services

Desirable Skills:

Geographic & cultural knowledge: Contractor should have a deep understanding of the regional landscape including the local customs, traditions & language

Market intelligence: Sound knowledge of the various FMCG products, pricing and understanding of the rural market business

Networking Skills: Having a good network of retailers / wholesalers / Distributors

Quick Learner: He/She should be able to learn & understand about various schemes & solutions that we offer to our customers

Ability to Influence: Contractor should have the ability to influence the customer

Empathetic Personality: Contractor should have the emotional quotient to understand the feelings & perspectives of other people and act compassionately

SCOPE OF WORK: -

Applicants fulfilling the above criteria will be selected through a structured process and selected applicants will be onboarded as a "Contractor" who will work on behalf of ElasticRun and shall have the following obligations: -

Contractor shall report to a designated place by a person directly appointed by ElasticRun who will assign the work from time to time

Such contractor will be asked to carry out the work as per the timings suitable for the business

The scope of work shall include & not be limited to the following works: -

Onboarding retailers or merchants on to the ElasticRun platform which are referred to as stores

Ensure that the stores are visited as per designated route on defined day of a week

Adhere with the Sales beat assigned and ensure to fulfill the orders as per the given schedule

Ensure that sales orders are converted into actual delivery and all customer complaint are resolved on time

Recovering credits from the assigned customers and follow-up to ensure a smooth transaction between the customers & ElasticRun

Contractor shall be responsible to maintain a healthy relationship with the stores and ensure that all Customers are treated with politeness.

The work also includes data collection from the market related to pricing, products and any other information / data required by ElasticRun on a timely basis

The contractor should take appropriate measures to improvise the order fulfillment rate of the stores assigned to them

Ensure safe collection of cash and subsequently ensure same day submission to the ElasticRun staff at station. The process shall be conducted as per the written instructions of ElasticRun;

Ensure safe custody of any hardware and/or software that may be provided by ElasticRun for performance of Services by the Contractor, and be responsible for any loss/damage caused to the same;

Ensure that any calls/queries received by the Contractor should be routed and mailed to the contact number provided by ElasticRun without any delay