About Company:
Modern Ingredients is a foremost manufacturer supplier & exporter specializing in food ingredients & agriculture commodities. Modern Ingredients is one of India's most trusted and reliable importers, exporters, indenters, and distributors for the supply of various specialty food ingredients, oil seeds, oats grains, bakery products, starches, food chemicals, and various food ingredients for a multitude of industries.

About the Internship:
Key responsibilities:

1. Answer phones and explain the product and services offered by the company (IndiaMART, TradeIndia &, etc.)

2. Contact existing customers as well as prospective customers and pitch the product Enter new customer information into the system and update existing customer information

3. Work on prospecting, lead generation, lead management, sales pipeline, negotiation, and closing order

4. Ensure billing and recovery for acquired clients will happen on time, and systematic follow-up to ensure 100% payment collection within the due date

5. Suggest solutions based on customers' needs and requirements

6. Work on MIS report - making recordings of all the sales phone calls and sales deals

7. Retain existing clients, upsell & cross-sell new services to the client

8. Identify and escalate priority issues

9. Follow communication procedures, and guidelines and document all call information according to standard operating procedures

10. Make sales calls, continuously updating and maintaining our CRM database

11. Maintain the database of customers on a regular basis

12. Handle customer questions, inquiries, and complaints

13. Ask questions to the customer and understand their specifications

14. Manage process through specific software programs

15. Take and process product orders in a professional manner

16. Team up with co-workers to ensure proper customer service

17. Build productive trust relationships with customers

18. Work on social media marketing, email marketing, MS Word, Excel, Google Analytics, email drafting, e-commerce platforms, google analytics, proofreading and editing, content writing, update posting on media, Google Adwords & SEO

19. Work on negotiating

20. Work on following up with customers

21. Work on meeting sales targets

22. Work on managing customer relationships, ensuring sales growth

23. Work on explaining the products to the customers

Skills & Requirements:

1. B. Com or HSC

Deadline:
2024-05-10 23:59:59

Skills required:
Social Media Marketing, Digital Marketing, Email Marketing, MS-Excel, English Proficiency (Spoken) and Sales and Marketing