Job Description
ROLE AND RESPONSIBILITY
ROLE
• The incumbent shall provide administrative support for EPRO/RPRO Back office Work and participate in Pre Sales and Post Sales activities including retention of customers. They will work as a team member with the other EPRO/RPRO Sales force & Branch offices by sharing workload, tasks and duties as required to achieve timely results. The role involves managing multiple responsibilities such as Customer retention, Renewals of Enterprise customer, Sales Operations and Customer Relationship Management
RESPONSIBILITY
• Renewal Forecasts and Quarterly Renewal Collections of Enterprise Customers.
• Anticipate Customer issues, Coordinate with Support team for timely resolution and ensure maximum retention by managing strong relationship.
• Follow up on Pre-Sales requirement and provide regular updates including administrative support to the Enterprise customers.
• Compile data and prepare reports including complex documents / graphics as required
• Establish and maintain positive communication links with the Enterprise Customers.
• Implement and consistently improve operational practices and procedures assigned.
• Facilitate the Order Processing and approval of Purchase Orders.
• Ensure Purchase Order records are kept in accordance with company policies and standard practices.
• Ensure immediate Business Partner Commission claims processing and cheques are processed & released in a timely manner.
• Work and follow up aggressively on the other duties as assigned
ROLE
• The incumbent shall provide administrative support for EPRO/RPRO Back office Work and participate in Pre Sales and Post Sales activities including retention of customers. They will work as a team member with the other EPRO/RPRO Sales force & Branch offices by sharing workload, tasks and duties as required to achieve timely results. The role involves managing multiple responsibilities such as Customer retention, Renewals of Enterprise customer, Sales Operations and Customer Relationship Management
RESPONSIBILITY
• Renewal Forecasts and Quarterly Renewal Collections of Enterprise Customers.
• Anticipate Customer issues, Coordinate with Support team for timely resolution and ensure maximum retention by managing strong relationship.
• Follow up on Pre-Sales requirement and provide regular updates including administrative support to the Enterprise customers.
• Compile data and prepare reports including complex documents / graphics as required
• Establish and maintain positive communication links with the Enterprise Customers.
• Implement and consistently improve operational practices and procedures assigned.
• Facilitate the Order Processing and approval of Purchase Orders.
• Ensure Purchase Order records are kept in accordance with company policies and standard practices.
• Ensure immediate Business Partner Commission claims processing and cheques are processed & released in a timely manner.
• Work and follow up aggressively on the other duties as assigned
💡 Quick Summary
Seeking a career-building opportunity? The Sales Executive position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.
