Sales Manager |CASA| Bank Delhi
Drive below the line activities in the assigned catchment to acquire new customers
• Ensure Sales process adherence desired productivity of Sales Officers
• Manage, mentor and motivate the Sales Officers team
• Monitor ensure sourcing of quality savings accounts in terms of product mix and value driven customer -segments
• Monitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled
• Manage and improve the customer experience to establish a strong brand for the bank
• Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels - Sales Officers
• Represent customer requirements as a customer advocate to the bank and give inputs to innovating new and relevant products
• Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer
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