Sales Manager
Job Description - Sales Manager (Two - Wheeler Dealership)
Job Objective
Manage the complete sales business by driving the team. To make important decisions regarding
the sales unit and achieving complete utilization of the market condition with a high level of
customer satisfaction.
Field of Work
Planning
Supporting TVS area office to plan issues relevant to sales, such as volume planning and
activity planning.
Defining market goals for vehicle sales, coordinating with performance targets and
drawing up a marketing plan.
Developing concepts to increase turnover and profitability in Sales and reaching
agreement on these with the TVS Area Office.
Resource planning for the new vehicle inventory and developing measures to optimize
inventory management.
Market Activation/ Marketing
Support activation team in planning, budgeting and implementing as per the sales targets.
Planning and managing BTL activities and customer loyalty programs.
Operative Management
Effectively use the customer contacts from the data-base for pre and post sales.
Ensuring finance and insurance options are available for the customer.
Ensuring an appropriate number of demonstration/ Test Ride vehicles are available.
Monitoring vehicle orders and deliveries.
Ensuring TVS Motor sales process are followed.
Quality Management
Planning and managing measures to assess customer satisfaction.
Ensuring TVS Motor expected quality and supervising standards are maintained in Sales.
Being a role model in customer handling.
Handling critical customer who is difficult for the DSE’s to handle.
Ensuring customers are looked after post-sale.
Evaluating customer complaints and resolution of the same.
Information Management
Ensuring product leaflets as well as process documentation is up to date, complete and
available.
Ensuring information from TVS Motor Area office is noted, followed up and made
available to all.
Actively passing on relevant information to employees.
Network Management
Identification of new area for bringing additional business volume.
Increasing AD productivity through new initiatives.
Coach and handhold AD owners to increase productivity and profitability.
Hand-holding AD coordinator in managing AD business effectively.
People Management
Involvement in interviews and decisions regarding employing new staff as per dealership
and TVS Motor requirements.
Employing new staff and developing an induction plan.
Monitoring the training adherence of the sales team and nominate for suitable training
where required.
Managing, coaching and motivating employees and thus ensuring a high quality of
employees.
Defining target agreements with employees.
Checking levels of target achievement and reaching/agreeing measures to correct these
should deviations occur.
Assessing employees and, if necessary, initiating disciplinary measures and regularly
carrying out employee discussions.
Together with employees establishing personal development goals and agreeing on
means of achieving these.
Whenever needed, clarifying entitlement to incentives and assigning this to the
corresponding member.
Coordinating and supervising attendance and holiday planning of employees.
Taking suggestions for improvements from employees, recording these and, if necessary,
implementing the ideas.
Qualification
Education: Any graduation.
Experience: 10-15 years with at least 5 years in two wheeler sales.
Desirable expertise: Communication skills, analytical skills, ability to handle dynamic
situation, leadership and motivation skills, basic computer skills, people management.
Job Types: Full-time, Permanent
Salary: ₹180,000.00 - ₹240,000.00 per year
Benefits:
• Health insurance
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
Education:
• Bachelor's (Preferred)
Experience:
• Business development: 3 years (Preferred)
• total work: 3 years (Preferred)
Language:
• English; Hindi (Preferred)
Ability to Commute:
• Hathras, Uttar Pradesh (Preferred)
Ability to Relocate:
• Hathras, Uttar Pradesh: Relocate before starting work (Preferred)
Speak with the employer
++1-XXXXXXXXXXJob Description - Sales Manager (Two - Wheeler Dealership)
Job Objective
Manage the complete sales business by driving the team. To make important decisions regarding
the sales unit and achieving complete utilization of the market condition with a high level of
customer satisfaction.
Field of Work
Planning
Supporting TVS area office to plan issues relevant to sales, such as volume planning and
activity planning.
Defining market goals for vehicle sales, coordinating with performance targets and
drawing up a marketing plan.
Developing concepts to increase turnover and profitability in Sales and reaching
agreement on these with the TVS Area Office.
Resource planning for the new vehicle inventory and developing measures to optimize
inventory management.
Market Activation/ Marketing
Support activation team in planning, budgeting and implementing as per the sales targets.
Planning and managing BTL activities and customer loyalty programs.
Operative Management
Effectively use the customer contacts from the data-base for pre and post sales.
Ensuring finance and insurance options are available for the customer.
Ensuring an appropriate number of demonstration/ Test Ride vehicles are available.
Monitoring vehicle orders and deliveries.
Ensuring TVS Motor sales process are followed.
Quality Management
Planning and managing measures to assess customer satisfaction.
Ensuring TVS Motor expected quality and supervising standards are maintained in Sales.
Being a role model in customer handling.
Handling critical customer who is difficult for the DSE’s to handle.
Ensuring customers are looked after post-sale.
Evaluating customer complaints and resolution of the same.
Information Management
Ensuring product leaflets as well as process documentation is up to date, complete and
available.
Ensuring information from TVS Motor Area office is noted, followed up and made
available to all.
Actively passing on relevant information to employees.
Network Management
Identification of new area for bringing additional business volume.
Increasing AD productivity through new initiatives.
Coach and handhold AD owners to increase productivity and profitability.
Hand-holding AD coordinator in managing AD business effectively.
People Management
Involvement in interviews and decisions regarding employing new staff as per dealership
and TVS Motor requirements.
Employing new staff and developing an induction plan.
Monitoring the training adherence of the sales team and nominate for suitable training
where required.
Managing, coaching and motivating employees and thus ensuring a high quality of
employees.
Defining target agreements with employees.
Checking levels of target achievement and reaching/agreeing measures to correct these
should deviations occur.
Assessing employees and, if necessary, initiating disciplinary measures and regularly
carrying out employee discussions.
Together with employees establishing personal development goals and agreeing on
means of achieving these.
Whenever needed, clarifying entitlement to incentives and assigning this to the
corresponding member.
Coordinating and supervising attendance and holiday planning of employees.
Taking suggestions for improvements from employees, recording these and, if necessary,
implementing the ideas.
Qualification
Education: Any graduation.
Experience: 10-15 years with at least 5 years in two wheeler sales.
Desirable expertise: Communication skills, analytical skills, ability to handle dynamic
situation, leadership and motivation skills, basic computer skills, people management.
Job Types: Full-time, Permanent
Salary: ₹180,000.00 - ₹240,000.00 per year
Benefits:
• Health insurance
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
Education:
• Bachelor's (Preferred)
Experience:
• Business development: 3 years (Preferred)
• total work: 3 years (Preferred)
Language:
• English; Hindi (Preferred)
Ability to Commute:
• Hathras, Uttar Pradesh (Preferred)
Ability to Relocate:
• Hathras, Uttar Pradesh: Relocate before starting work (Preferred)
Speak with the employer
++1-XXXXXXXXXX