Job Description
LyondellBasell
Basic Function
Lead the sales team for masterbatches, colors and black to manage customers in consumer and industrial segments in Indian subcontinent and grow sales of LYB APS products. The role has the purpose to represent the company and business strategies, develop the sales growth at the customer, increase total value, manage the order-to-cash process and improve customer satisfaction with LYB APS products in line with the defined business strategy.
Roles Responsibilities
• Ensures consistent and optimal execution of strategy across the region/customer base and price policies for the LYB and Schulman products and relevant market segments.
• Builds a team around the account managers to ensure continuing improved sales as well as effective customer relationships and organizes the support by Customer Service.
• Develops and nurtures relationships with customers establishing solid relationships with them on commercial and technical level aiming for a preferred supplier position.
• Manages headquarters of assigned regional/global key accounts and coordinate activities with colleagues serving same key account in other regions and vice versa supports other managers with key account responsibility.
• Introduces new products in conjunction with Marketing, CPMs and Technical Service. Identifies and acquires additional customers with significant volume potential for LYB.
• Works closely with Business Finance and Support as to determine customer financial health and credit limit.
• Supports Customer Support Representatives in order to improve forecast accuracy of customer demand including seasonal buying patterns, reduces small orders and increases average size of order.
• Helps in closing claims, ensuring LYB’s complaint handling procedure is applied and followed; and recommends contract amendment. Co-ordinates the claim settlement with the regional Customer Service Representative and Technical Service.
• Market intelligence collection and reporting.
• Comply with LYB policies.
Min. Qualifications & Experience
• University degree in Chemical / Polymers / Plastics / Injection / Chemical Engineering / Commercial.
• More than 10 years masterbatch sales experience in diverse range of processing, plastics, packaging industry.
• More than 3 years sales or business development management experience in masterbatch segment.
Functional Competencies
• Willingness to travel.
• Very good “matrix management skills”.
• Understands marketing principles/value-in-use analysis.
• Demonstrates strong working knowledge of masterbatch based packaging product and application technologies.
• Strong customer/interpersonal skills.
• Fluent in English & Hindi communication.
Competencies
Builds effective teams
Collaborates
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity
LyondellBasell (NYSE: LYB): As a leader in the global chemical industry, LyondellBasell strives every day to be the safest, best operated and most valued company in our industry. The company’s products, materials and technologies are advancing sustainable solutions for food safety, access to clean water, healthcare and fuel efficiency in more than 100 international markets. LyondellBasell places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. The company takes great pride in its world-class technology and customer focus. LyondellBasell has stepped up its circularity and climate ambitions and actions to address the global challenges of plastic waste and decarbonization. For more information, please visit www.lyondellbasell.com or follow @ LyondellBasell on LinkedIn
Basic Function
Lead the sales team for masterbatches, colors and black to manage customers in consumer and industrial segments in Indian subcontinent and grow sales of LYB APS products. The role has the purpose to represent the company and business strategies, develop the sales growth at the customer, increase total value, manage the order-to-cash process and improve customer satisfaction with LYB APS products in line with the defined business strategy.
Roles Responsibilities
• Ensures consistent and optimal execution of strategy across the region/customer base and price policies for the LYB and Schulman products and relevant market segments.
• Builds a team around the account managers to ensure continuing improved sales as well as effective customer relationships and organizes the support by Customer Service.
• Develops and nurtures relationships with customers establishing solid relationships with them on commercial and technical level aiming for a preferred supplier position.
• Manages headquarters of assigned regional/global key accounts and coordinate activities with colleagues serving same key account in other regions and vice versa supports other managers with key account responsibility.
• Introduces new products in conjunction with Marketing, CPMs and Technical Service. Identifies and acquires additional customers with significant volume potential for LYB.
• Works closely with Business Finance and Support as to determine customer financial health and credit limit.
• Supports Customer Support Representatives in order to improve forecast accuracy of customer demand including seasonal buying patterns, reduces small orders and increases average size of order.
• Helps in closing claims, ensuring LYB’s complaint handling procedure is applied and followed; and recommends contract amendment. Co-ordinates the claim settlement with the regional Customer Service Representative and Technical Service.
• Market intelligence collection and reporting.
• Comply with LYB policies.
Min. Qualifications & Experience
• University degree in Chemical / Polymers / Plastics / Injection / Chemical Engineering / Commercial.
• More than 10 years masterbatch sales experience in diverse range of processing, plastics, packaging industry.
• More than 3 years sales or business development management experience in masterbatch segment.
Functional Competencies
• Willingness to travel.
• Very good “matrix management skills”.
• Understands marketing principles/value-in-use analysis.
• Demonstrates strong working knowledge of masterbatch based packaging product and application technologies.
• Strong customer/interpersonal skills.
• Fluent in English & Hindi communication.
Competencies
Builds effective teams
Collaborates
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity
LyondellBasell (NYSE: LYB): As a leader in the global chemical industry, LyondellBasell strives every day to be the safest, best operated and most valued company in our industry. The company’s products, materials and technologies are advancing sustainable solutions for food safety, access to clean water, healthcare and fuel efficiency in more than 100 international markets. LyondellBasell places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. The company takes great pride in its world-class technology and customer focus. LyondellBasell has stepped up its circularity and climate ambitions and actions to address the global challenges of plastic waste and decarbonization. For more information, please visit www.lyondellbasell.com or follow @ LyondellBasell on LinkedIn
💡 Quick Summary
Seeking a career-building opportunity? The Sales Manager| Master Batches Segment | Indian Subcontinent position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.
