Job Description
winning solutions and commercial models. Dynamic individuals willing to take the risks necessary to make
big ideas come to life and who are comfortable collaborating in our creative, idea-driven environment
Building a pipeline with Business sales and development strategies, interaction with clients for business
and contract administration.
Revenue management which involve client interaction and their advisors to assess strategies based on
objectives, risk assessment and identifying opportunities.
Assist in end-to-end RFP / RFI / RFQ process for cross domain bids, solutions construct and commercial
model to develop right win themes.
Identify Business Development opportunities across the value chain, build solutions framework to
address these opportunities.
Develop, measure, and report on key metrics around the business including client acquisition, conversion
rates engagement rates, satisfaction, renewal rates and refine go to market activities as require.
Implementation of sustainable solutions for multi-tower opportunities by leading wide-range of tactical
assignments.
Direct the analysis of sales and business development on a monthly basis.
Apply and execute account strategy by collaborating with account teams to deliver stronger and more
relevant value propositions.
Utilize result driven approach and service improvement-centered mind-set to drive positive change in
the organizational and delivery culture.
Work towards the development and sustenance of B2B relationships.
Desired Candidate Profile
Minimum 12 years of Business Development experience , must have experience in BPO
Excellent communication, presentation, negotiation and interpersonal skills
Deep understanding of business processes and an off-shore business environment.
Proven client management skills
Ability to handle high pressure situations and multi-task
Analytical mindset - ability to understand customer requirements and provide appropriate solution
A desire to win, allied to strong ethical values and professional integrity
• Excellent written, verbal, interpersonal and public presentation skills
💡 Quick Summary
Seeking a career-building opportunity? The Sales Manager|BPO position is now open for candidates interested in the BPO Jobs sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
