Job Description
Job Summary:
Ananta Hotels & Resorts is seeking a dynamic and motivated Social Media Sales Representative to join our team. In this role, you will be the voice of Ananta, connecting with potential guests through social media platforms to drive sales and enhance our brand presence. Your primary focus will be to engage with leads via sales calls, manage our social media DMs, and develop strategies to convert interactions into bookings, all while providing an exceptional customer experience that aligns with our luxury brand.
Key Responsibilities:
Sales and Lead Generation: Conduct outbound sales calls to follow up on leads generated from social media platforms. Utilize a customer-focused approach to understand client needs and offer tailored solutions that match Ananta Hotels & Resorts" offerings.
Social Media Management: Oversee the brand's social media accounts, including content review and response management. Engage with the audience by answering questions, addressing concerns. and providing information to enhance customer engagement and satisfaction.
Direct Message Handling: Monitor and manage all direct messages received across social media platforms promptly and professionally. Use these interactions to identify potential sales opportunities and provide support or escalate issues as necessary.
Customer Relationship Management (CRM): Maintain detailed records of interactions, inquiries, and transactions. Use CRM tools to track customer engagement and sales conversion metrics.
Feedback and Insights: Collect and report feedback from social media interactions to the marketing team. Contribute insights for improving campaign strategies, customer service processes, and social media content.
Collaboration: Work closely with the marketing and sales teams to align social media engagement strategies with overall sales goals. Participate in team meetings and training sessions to stay updated on product offerings and marketing initiatives.
Share your CVs @ brandmanager@anantahotels.com,
Ananta Hotels & Resorts is seeking a dynamic and motivated Social Media Sales Representative to join our team. In this role, you will be the voice of Ananta, connecting with potential guests through social media platforms to drive sales and enhance our brand presence. Your primary focus will be to engage with leads via sales calls, manage our social media DMs, and develop strategies to convert interactions into bookings, all while providing an exceptional customer experience that aligns with our luxury brand.
Key Responsibilities:
Sales and Lead Generation: Conduct outbound sales calls to follow up on leads generated from social media platforms. Utilize a customer-focused approach to understand client needs and offer tailored solutions that match Ananta Hotels & Resorts" offerings.
Social Media Management: Oversee the brand's social media accounts, including content review and response management. Engage with the audience by answering questions, addressing concerns. and providing information to enhance customer engagement and satisfaction.
Direct Message Handling: Monitor and manage all direct messages received across social media platforms promptly and professionally. Use these interactions to identify potential sales opportunities and provide support or escalate issues as necessary.
Customer Relationship Management (CRM): Maintain detailed records of interactions, inquiries, and transactions. Use CRM tools to track customer engagement and sales conversion metrics.
Feedback and Insights: Collect and report feedback from social media interactions to the marketing team. Contribute insights for improving campaign strategies, customer service processes, and social media content.
Collaboration: Work closely with the marketing and sales teams to align social media engagement strategies with overall sales goals. Participate in team meetings and training sessions to stay updated on product offerings and marketing initiatives.
Share your CVs @ brandmanager@anantahotels.com,
💡 Quick Summary
Seeking a career-building opportunity? The Sales Marketing Executive position is now open for candidates interested in the Hotel Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
